MUHAMMAD NOMAN
Chisinau,Dacia 30/1
Summary
Passionate about the world of F&B and more particularly about service, my last experience helped me grow and better know my professional project. I have always enjoyed actively participating in customer satisfaction and the success of the establishment where I work. I want to develop my knowledge and perform in my field. In a few years, I aspire to a position of responsibility in the F&B department.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Courtyard by Marriott
04.2024 - Current
- • Greeted guests warmly to foster welcoming environment.
- • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Adhered to health and safety standards while handling food and beverages.
- • Successfully handled guest complaints with professionalism, resolving issues
- • promptly to retain customer loyalty.
- • Addressed and handled customer complaints in polite and professional manner.
- • Provided courteous, friendly service while multitasking in fast-paced environment.
- • Cleaned and set up tables to promptly seat guests and reduce wait times.
Food and Beverage Attendant
Le Meridian Dhaka
10.2022 - 02.2024
- Customer reception and table service
- Customer relationship (knowledge of regular customer habits)
- Implementation
- Cash Handling
- Dressage
- Clearance
- Order taking
- Organization of the service
- Stock Management (Inventory)
- Ensuring the best team work to gain the estimated business Target
Waiter (Casual)
Sheraton Dhaka
12.2021 - 06.2022
- Work as a waiter (Casual)
- Banquet service
Waiter (Casual)
Redisson Blue Water Garden Dhaka
06.2021 - 11.2021
- Work as a waiter (casual)
- Banquet and bar service
- Menu planning
- Prepared tables
- Rolled silverware and expertly polished glassware for optimal presentation
Education
Diploma in Hotel Management -
National Hotel and Tourism Training Institute
01.2022
Higher secondary school (HSC) - Business Management
Matlab Gov. Degree Collage
01.2020
Secondary School Certificate (SSC) - Genarel Electrical
Matlab Jb Pilot High School
01.2018
Skills
- Organization of service
- Hygiene rule
- Team Work
- Bar & Beverage
- Cost Control
- Creativity
- Sense of responsibility
- Ms Office
- Punctuality
- Multitasking
- Respect for hierarchy
- Excellent interpersonal skill
References
Syed Ashfak Uddin Remel, Food & Beverage Manager, +880 1608-396044
Hobbies and Interests
- Photography
- Swimming
- Music
- Art
Languages
Bengali
Native language
English
Advanced
C1
Hindi
Elementary
A2
Romanian
Beginner
A1
Timeline
Food and Beverage Attendant
Courtyard by Marriott
04.2024 - Current
Food and Beverage Attendant
Le Meridian Dhaka
10.2022 - 02.2024
Waiter (Casual)
Sheraton Dhaka
12.2021 - 06.2022
Waiter (Casual)
Redisson Blue Water Garden Dhaka
06.2021 - 11.2021
Higher secondary school (HSC) - Business Management
Matlab Gov. Degree Collage
Secondary School Certificate (SSC) - Genarel Electrical
Matlab Jb Pilot High School
Diploma in Hotel Management -
National Hotel and Tourism Training Institute
Similar Profiles
Jenina DayaoJenina Dayao
Hotel Night Auditor at Marriott International, Inc. Courtyard by MarriottHotel Night Auditor at Marriott International, Inc. Courtyard by Marriott
James F. BrockingtonJames F. Brockington
Dual Chief Engineer, Task Force. at Residence Inn by Marriott & Courtyard by Marriott.Dual Chief Engineer, Task Force. at Residence Inn by Marriott & Courtyard by Marriott.
Marie SimonMarie Simon
Cheffe de Reception at Courtyard by Marriott Paris Porte de VersaillesCheffe de Reception at Courtyard by Marriott Paris Porte de Versailles