Muluken Habtewold
Silver Spring
Summary
Electrical and Computer Engineering graduate (2021) with hands-on experience in telecommunications infrastructure, electrical systems support, HVAC fundamentals, and field engineering operations. Strong background in fiber-optic installation, troubleshooting, preventive maintenance, and technical documentation. Certified MuleSoft Developer with HVAC training, combining electrical, mechanical, and automation skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Task Analyst (Remote)
Outlier.ai
01.2023 - Current
- My responsibilities included high-accuracy data labeling and validation for AI training datasets.
- I followed detailed project protocols to maintain data integrity and quality.
- I managed my daily workload and met productivity goals independently.
- I communicated efficiently with team leaders, adapting to changing guidelines.
- I developed skills in remote collaboration and time management.
Telecom Support Engineer
Ethio Telecom
Addis Ababa
08.2021 - 09.2022
- I installed and maintained fiber optics, routers, and base station hardware.
- I conducted troubleshooting of the network and its optimization for LTE and GSM systems.
- I helped in the configuration of network devices and supported upgrade efforts.
- I documented technical reports and collaborated with senior engineers.
- I provided support to customers and resolved service issues effectively.
- I have performed on-site inspections to ensure safety standards were upheld.
Education
Bachelor of Science -
Electrical and Computer Engineering
Debre Brehan, EthiopiaSkills
Electrical Systems & Controls – electrical wiring, power systems, safety practices
HVAC Fundamentals – heating, ventilation, air conditioning basics, system components
Fiber Optics – cabling, signal transmission, troubleshooting
Troubleshooting & Preventive Maintenance – fault diagnosis, system reliability, inspections
Automation & Embedded Systems – Arduino, Proteus, control logic
Programming Languages – C, C, Java, Python (beginner)
Microsoft Power Platform – Power Apps, Power Automate
Networking Fundamentals – LAN/WAN, basic networking concepts
Databases & Data – SQL, database fundamentals
Engineering & Design Tools – MATLAB, AutoCAD
Project Management – task coordination, timelines, documentation
Documentation & Reporting – technical documentation, reporting
Microsoft Office & Excel – Excel proficiency, data handling
Certification
• MuleSoft Certified Developer - Level 1 (Mule 4), MuleSoft, 01/01/25
• Course Completion: Microsoft Power Platform Developer, Udemy, 01/01/23
• HVAC Professional at Alison.com
• Course Completion: Microsoft Power Platform Developer, Udemy, 01/01/23
• HVAC Professional at Alison.com
Languages
- Amharic
- English, Fluent
- Amharic, Native
Timeline
Task Analyst (Remote)
Outlier.ai
01.2023 - Current
Telecom Support Engineer
Ethio Telecom
08.2021 - 09.2022
Bachelor of Science -
Electrical and Computer Engineering