Mumbi Buyondo
Columbia
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment while ensuring seamless team operations and consistent quality outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Linwood Center
03.2024 - Current
- Monitors medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participates in ongoing training opportunities to stay current on best practices in disability support services.
- Maintains a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitors residents to assess and report physical and behavioral changes to supervisors.
- Advocates for residents needs and rights in various settings, enhancing their quality of life.
- Provides emotional and practical support to individuals, fostering positive and supportive living environment.
- Conducts daily documentation of residents progress and incidents, maintaining accurate and up-to-date records.
- Enhance communication skills of non-verbal residents using alternative communication devices.
DSP
Athelas Institute
04.2021 - Current
- Assists individuals with daily living activities to enhance independence and quality of life.
- Monitors medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Implements personalized support plans to address individual needs and goals effectively.
- Monitors residents behavior and report changes to facilitate timely interventions.
- Engages clients in recreational activities to promote social skills and emotional well-being.
- Maintains accurate documentation of residents progress and incidents for review by supervisors.
- Maintains clean, safe, and well-organized individual/residents environment.
- Documents progress notes thoroughly to track residents achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Cooks meals and assist residents with eating tasks to support healthy nutrition.
Residential House Manager
Athelas Institute
10.2023 - 05.2025
- Coordinated support services for residents, fostering a supportive and inclusive environment.
- Developed individualized care plans in collaboration with the team to meet resident needs.
- Facilitated communication between staff, residents, and families to enhance service delivery and satisfaction.
- Completed daily house checks, including review of medication boxes, MAR’s and other relevant paperwork including Awake Overnight checks, Progress notes, Caretracker and any required documentation.
- Facilitated communication between transportation department and scheduled any required service and maintained weekly service documentation.
- Trained and supervised staff on best practices in residential management and resident care protocols.
- Conducted regular assessments of residential programs to identify areas for continuous improvement in the residential operations.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Assisted residents with daily hygiene and living tasks.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Developed strong relationships with residents, fostering a positive and supportive living community.
- Oversaw budget to manage expenditures and control costs on behalf of the residents.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Personal Support Professional
Private Family Home
01.2014 - 11.2020
- Developed strong relationships with the client through active listening and empathetic communication, building trust and rapport.
- Promoted the client safety by identifying potential hazards in the home environment and implementing preventative measures.
- Enhanced the client well-being by providing personal care and support tailored to individual needs.
- Supported the client in achieving personal goals by providing encouragement, guidance, and resources as needed.
- Ensured proper nutrition for the client by planning balanced meals according to dietary restrictions or preferences.
- Provided transportation services for the client, enabling them to attend appointments and participate in community events.
Unit Manager
Patel Nursing Home-KENYA
01.2008 - 09.2011
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Collaborated with senior management to align departmental goals with organizational objectives.
- Oversaw nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Oversaw HIV & AIDs testing and counseling unit.
- Developed strong working relationships with physicians, nurses, nursing aides, therapists, and ancillary staff for cohesive unit functioning.
Education
Associate of Science - Counselling & Psychology
Kenya Association of Professional Counsellors
Nairobi, Kenya11-2008
GED -
St. Elizabeth Academy
Karen, Kenya11-2005
High School Diploma -
Enoomatasiani Girls Secondary School
Kajiado, KENYA11-2003
Skills
- Time management
- Individual support
- Medication administration
- Behavioral management
- Appointment scheduling
- Goal setting
- Team collaboration
- Individualized support planning
- Care plan management
- Multitasking and organization
- HIPAA compliance
- Positive reinforcement
- Client advocacy
- Team Training
- Quality assurance
- Efficient with Clinical Information Management Systems and iCare systems
Certification
DDA core competences
Mandt systems training
CPR/ First Aid
CMT
Counseling & Psychology Certificate
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Direct Support Professional
Linwood Center
03.2024 - Current
Residential House Manager
Athelas Institute
10.2023 - 05.2025
DSP
Athelas Institute
04.2021 - Current
Personal Support Professional
Private Family Home
01.2014 - 11.2020
Unit Manager
Patel Nursing Home-KENYA
01.2008 - 09.2011
Associate of Science - Counselling & Psychology
Kenya Association of Professional Counsellors
GED -
St. Elizabeth Academy
High School Diploma -
Enoomatasiani Girls Secondary School