Results-driven construction and warehouse professional with a strong focus on operational efficiency, safety compliance, and customer service. Proven ability to coordinate complex operations and ensure timely deliveries.
Overview
11
11
years of professional experience
Work History
Construction Worker
Kg Sheet Metal Services
Upper Marlboro
04.2023 - 05.2026
Operated hand and power tools for metal fabrication tasks.
Followed company protocols for equipment maintenance and safety procedures.
Conducted quality checks on finished metal products before installation.
Used laser measuring tools to calculate lengths, widths, and heights.
Followed blueprints or engineering plans to determine the best methods of assembling structures.
Warehouse Coordinator
Apria Healthcare
Linthicum Heights
07.2021 - 04.2023
Coordinated daily warehouse operations to ensure efficient workflow and inventory management.
Prepared orders by processing requests and supply orders, pulling materials, and packing boxes.
Documented actions by completing forms, reports, logs and records.
Managed incoming and outgoing shipments, verifying accuracy of packages and documentation.
Conducted regular inspections of equipment to maintain operational safety standards.
Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
Floor Staff Lead
Regal Cinemas
Bowie
01.2018 - 09.2021
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Operations Supervisor
UPS
Laurel
07.2015 - 03.2019
Coordinated shipments and deliveries to ensure timely service to customers.
Implemented process improvements to enhance efficiency in package handling operations.
Communicated with cross-functional teams to resolve operational issues promptly.
Conducted performance evaluations and provided feedback to improve team productivity.
Ensured compliance with company policies and industry regulations consistently.
Supported other departments to meet organizational goals.
Ensured compliance with all safety regulations in the workplace.
Developed strong relationships with customers through excellent customer service practices.