Myecha Wilson
Baltimore
Summary
Dedicated Team Trainer experienced in developing training materials and enhancing team performance through effective feedback and support. Delivered measurable improvements in team dynamics by applying strong time management and problem-solving skills. Focused on driving team success and contributing to organizational growth through adaptability and a commitment to continuous learning.
Overview
8
8
years of professional experience
Work History
Team Trainer
Whole Foods Market
Baltimore, MD
05.2025 - Current
- Facilitated onboarding sessions for new hires, ensuring smooth integration into store operations.
- Set positive a positive example for team members by providing high-quality, efficient service.
- Greeted customers with a a smile and provided friendly service to professionally handle every need.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Trained new employees in specific job requirements.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Collaborated with management to assess training needs and improve team performance metrics.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Deli Clerk
Shoppers Food
Baltimore, MD
08.2018 - 03.2019
- Assisted customers with deli selections, providing expert recommendations and enhancing overall shopping experience.
- Operated slicing equipment and scales, ensuring precision in product preparation and packaging.
- Maintained cleanliness of deli station, adhering to food safety standards and regulations consistently.
- Collaborated with team members to restock products, optimizing inventory levels for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Responded to customer inquiries promptly, resolving issues to maintain positive store reputation.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Education
High School Diploma -
Northwestern Highschool
Baltimore, MDSkills
- Training compliance
- Training delivery
- Compliance requirements
- Compliance standards
- Learning styles
- Task delegation
- Team leadership and supervision
- Team development strategies
- Multitasking and organization
- Time management
- Employee support
- Active listening
- Motivation techniques
- Feedback techniques
- Customer service
- Decision-making
Timeline
Team Trainer
Whole Foods Market
05.2025 - Current
Deli Clerk
Shoppers Food
08.2018 - 03.2019
High School Diploma -
Northwestern Highschool