MYONA STINEY
fort washington
Summary
An ambitious and hard-working worker with excellent communication and customer service skills. Open to new opportunities which will allow me to use my background in customer service and communication to help carry out a company's mission.
Overview
6
6
years of professional experience
Work History
Retail Associate
Macys Department Store
Washington
07.2023 - 01.2025
- Increased sales by 15% through effective product merchandising and customer engagement.
- Assisted customers in finding suitable products
- Facilitated customer returns and exchanges in accordance with company policy.
- Participated in weekly staff meetings to discuss sales targets and strategies for achieving them.
- Assisted in managing inventory levels to prevent overstock and minimize loss from shrinkage.
- Processed customer orders and ensured timely delivery.
- Assisted in training new hires on company policies and procedures, ensuring consistency in service quality.
Crew Member
Chipotle
Washington
11.2022 - 04.2023
- Operated cash register and credit card machines.
- Responsible for cleaning and sanitizing work areas.
- Assisted customers with orders, resolved complaints, and provided accurate information about menu items.
- Served customers in a fast-paced restaurant environment.
- Utilized excellent customer service skills to ensure customer satisfaction and loyalty.
- Demonstrated strong communication skills to effectively resolve customer complaints and maintain positive relationships.
- Maintained a clean and organized work environment according to safety standards.
Crew Member
Wendy's
Camp Springs
06.2020 - 07.2021
- Worked in a high pressure environment
- Maintained quality control
- Worked the cash register
- Performed various administrative tasks
- Communicated with customers
- Bagged meals for customers
- Made food
- Restocked items
- Maintained a positive attitude
- Helped customers with orders
Youth Advocate
East River Family Strengthening Collaborative
Washington
06.2019 - 09.2019
- Attended weekly training classes.
- Developed a community drug awareness project.
- Awarded a weekly stipend.
- Participated in community outreach and engagement initiatives.
Catering Assistant
East River Family Strengthening Collaborative
Washington
06.2019 - 08.2019
- Assisted in the preparations of daily meals and orders.
- Prepared dishes following written or verbal recipe and instructions.
- Assist in the daily functioning of the kitchen.
- Delivered friendly and fast service.
- Maintained a clean and sanitary work environment.
- Adhered to cleaning standards and policy.
Education
CPhT - Pharmacy Technician
Stepful
New York, NY 03.2025 - 06.2025
High School Diploma -
Cesar Chavez Public Charter School
Washington, DCSkills
- Organization
- Outbound Calls
- Payment Processing
- Team Player
- Food Preparation
- Cash register operations
- Complaint Handling
- Catering/ Food Service
- Customer Service
- Effective communication
- Time management
- Proper labeling
- Quality assurance and control
- Problem-solving skills
Timeline
CPhT - Pharmacy Technician
Stepful
03.2025 - 06.2025
Retail Associate
Macys Department Store
07.2023 - 01.2025
Crew Member
Chipotle
11.2022 - 04.2023
Crew Member
Wendy's
06.2020 - 07.2021
Youth Advocate
East River Family Strengthening Collaborative
06.2019 - 09.2019
Catering Assistant
East River Family Strengthening Collaborative
06.2019 - 08.2019
High School Diploma -
Cesar Chavez Public Charter School