With over a decade of experience in sales and HVAC, including a notable tenure at Service Experts, I've honed my expertise in ventilation systems and developed exceptional customer service skills. My proactive approach has led to a 40% closing rate and significant sales achievements, leveraging my EPA certification and relationship-building prowess to exceed client expectations.
Professional with strong background in advising clients on comfort solutions. Skilled in customer service, sales, and technical knowledge of HVAC systems. Focus on team collaboration and achieving results in dynamic environments. Reliable and adaptable, with excellent problem-solving and communication skills.
Experienced with client consultations and recommending HVAC solutions tailored to individual needs. Utilizes strong communication and problem-solving skills to ensure client satisfaction and effective issue resolution. Knowledge of HVAC systems and customer service principles, ensuring optimal home comfort recommendations.
Comfort Advisor professional with solid track record in client consultation and recommending effective HVAC solutions. Known for collaborating seamlessly with teams and adapting to changing client requirements, ensuring optimal outcomes. Trusted for reliability in providing insightful advice and maintaining high standards of service quality.
Provided 100% satisfaction guarantee. Values the relationships with our clients and strives to maintain exceptional professional customer service. We go above and beyond to exceed client expectations. Takes pride in providing professional and efficient, safe, comfortable, reliable, quality transportation service
Managed the process from the initial in home/showroom estimates to collection of final deposit . Prepared all documents such as contract, work order, change order, etc... Process client files and schedule appointments Developed strong relationships with customers, venders and contractors Maintain/run office in owners absence Limited knowledge of 20/20 technology and good knowledge of Moraware software Planned, directed and coordinated daily operations in the showroom to ensure customer satisfaction Set pricing and inventory policies to successfully count in market and achieve desired gross margin Promoted outstanding customer service, ensured all customers received courteous and efficient service from all employees Achieved the highest showroom retail sales in the company history 175K per month Knowledge of finance procedure
Sales of carpet, hardwood floors, tiles, laminate, etc... Set up in home estimates and measurement to all clients Promoted products in showroom Handled clients requests and answered all questions related to products Ensure clients satisfaction at all the time Knowledge of finance procedure
Responsible for selling used cars Meet with prospective clients to explore their wants and needs Answered multi-line phone , routed calls Prepared documents necessary for client when sales are generated Knowledge of finance procedure