Nad Yeboah
Laurel
Summary
Dynamic professional with a proven track record at Pacific Manufacturing Ohio, excelling in order processing and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and strong teamwork. Adept at maintaining high-quality standards and ensuring accurate fulfillment, contributing to seamless operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
WAREHOUSE ASSOCIATE
Pacific Manufacturing Ohio
01.2025 - Current
- Performed general warehouse duties, including stocking shelves and scanning inventory
- Ensured timely and accurate order fulfillment while adhering to company policies
- Supported warehouse operations during peak demand periods
- Collaborated with team members to exceed production goals
CUSTOMER SERVICE REPRESENTATIVE
ABC Retail Solutions
Fairfield
03.2023 - Current
- Provided excellent customer support by assisting clients with inquiries, returns, and product selection
- Managed customer complaints efficiently, ensuring prompt resolution and satisfaction
- Processed online and in-store orders, ensuring accurate and timely fulfillment
- Maintained detailed records of customer interactions, tracking orders and service requests
- Worked closely with the sales and warehouse teams to ensure seamless operations and improved customer experience
MANUFACTURING PACKAGING/INSPECTION TECHNICIAN
Kinapharma Ghana Limited
05.2022 - 02.2023
- Worked closely with the Quality Assurance (QA) team to ensure timely batch record review and proper documentation
- Ensured that all manufactured and shipped pharmaceutical products met strict quality standards and were free of defects
- Assisted in inspection and final approval of finished products before distribution
- Maintained clean and safe packaging areas, following Good Manufacturing Practices (GMPs) and company protocols
- Conducted visual inspections and removed defective products from packaging lines
WAREHOUSE ASSOCIATE
Coca-Cola Warehouse
Accra
01.2021 - 02.2022
- Organized and stored incoming shipments to maintain efficient inventory systems
- Picked and packed orders with accuracy and speed to meet daily quotas
- Assisted with loading and unloading trucks, ensuring proper handling of goods
- Maintained a clean and safe work environment, following warehouse safety standards
Education
Bachelor of Science - Marketing
University of Professional Studies
Accra01.2010
Skills
- Customer Service and Support
- Order Processing and Fulfillment
- Inventory Management and Stock Control
- Shipping and Receiving
- Strong teamwork and communication
- Attention to Detail and Accuracy
- Problem Solving & Conflict Resolution
Languages
English, Full Professional
Timeline
WAREHOUSE ASSOCIATE
Pacific Manufacturing Ohio
01.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
ABC Retail Solutions
03.2023 - Current
MANUFACTURING PACKAGING/INSPECTION TECHNICIAN
Kinapharma Ghana Limited
05.2022 - 02.2023
WAREHOUSE ASSOCIATE
Coca-Cola Warehouse
01.2021 - 02.2022
Bachelor of Science - Marketing
University of Professional Studies
Similar Profiles
Marius NgoumpeMarius Ngoumpe
Assembler at Pacific Manufacturing OhioAssembler at Pacific Manufacturing Ohio
Nad YeboahNad Yeboah
Warehouse Associate at Pacific Manufacturing OhioWarehouse Associate at Pacific Manufacturing Ohio
Cody ParkerCody Parker
Forklift Operator at Pacific Manufacturing OhioForklift Operator at Pacific Manufacturing Ohio