Greeting Patients: patients entering the dental office
Checking them in for their appointments, and ensuring their paperwork is complete and accurate
Scheduling Appointments: Managing the dental office's appointment schedule, coordinating with patients to schedule follow-up appointments, and confirming upcoming appointments via phone or email
Maintaining Patient Records: Ensuring patient records are accurate, organized, and up-to-date
Processing Payments: Collecting payments from patients for services rendered, processing insurance claims, and reconciling payments with the dental office's financial records
Providing Excellent Customer Service: Ensuring a positive experience for patients by addressing their concerns, answering questions about procedures, and helping to resolve any issues that may have
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Internship
High School Dentist Office
06.2023 - 07.2023
Assisted dentists with patient care and procedures during an internship at a dentist's office.
● Educated patients on post-treatment care.
● Prepared and maintained dental equipment and tools for procedures.
● Contributed to patient scheduling and
administrative tasks.
● Observed and learned various dental procedures and techniques from experienced professionals.
Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Dentistry
American University
Washington, DC
05-2028
High School Diploma -
Albert Einstein High school
Kensington, MD
06.2024
Skills
Leadership and teamwork
Communication skills
Time Management
Analytical Thinking
Problem-solving and critical Thinking
Conflict Resolution
Continuous learning and Adaptability
Patient care
Awards
A-Honor Roll Student
● Recognized for outstanding academic performance
November 15, 2022, January 24, 2023,
Timeline
Front Desk Receptionist
Dental Office Dr. Crystal Ellis
06.2024 - 09.2024
Internship
High School Dentist Office
06.2023 - 07.2023
Bachelor of Science - Dentistry
American University
High School Diploma -
Albert Einstein High school
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