Greeting Patients: patients entering the dental office
Checking them in for their appointments, and ensuring their paperwork is complete and accurate
Scheduling Appointments: Managing the dental office's appointment schedule, coordinating with patients to schedule follow-up appointments, and confirming upcoming appointments via phone or email
Maintaining Patient Records: Ensuring patient records are accurate, organized, and up-to-date
Processing Payments: Collecting payments from patients for services rendered, processing insurance claims, and reconciling payments with the dental office's financial records
Providing Excellent Customer Service: Ensuring a positive experience for patients by addressing their concerns, answering questions about procedures, and helping to resolve any issues that may have
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Internship
High School Dentist Office
06.2023 - 07.2023
Assisted dentists with patient care and procedures during an internship at a dentist's office.
● Educated patients on post-treatment care.
● Prepared and maintained dental equipment and tools for procedures.
● Contributed to patient scheduling and
administrative tasks.
● Observed and learned various dental procedures and techniques from experienced professionals.
Sorted and organized files, spreadsheets, and reports.