Nakeisha Anderson
Clinton
Summary
Certified Nursing Assistant offering 5 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
8
8
years of professional experience
Work History
CNA
Amedisys Hospice
Largo
06.2021 - 05.2023
- Answered signal lights, bells or intercom systems to determine resident needs.
- Reported unusual symptoms and changes to charge nurse to ensure timely interventions.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
- Completed thorough patient records and updated healthcare team on patient status to maintain accurate, timely information flow.
- Distributed drinking water and nourishment to residents.
- Monitored physical and emotional changes in patient condition and informed healthcare team of medical concerns.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Built strong relationships with patients, caregivers, and healthcare teams to support achievement of individual care plan targets.
- Supported non-ambulatory residents in range of motion exercises.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Provided compassionate care to patients in hospice settings.
Scheduling Coordinator
Future Care Nursing Home
Clinton
11.2020 - 07.2022
- Coordinated scheduling and logistics for multiple departments in a fast-paced environment.
- Managed appointment calendars and ensured timely communication with team members.
- Developed and maintained effective relationships with clients and vendors for scheduling needs.
- Monitored and adjusted schedules to accommodate changing priorities and urgent requests.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Entered information into the system to update status reports.
- Provided support in resolving scheduling conflicts between employees.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Developed strategies for improving efficiency within the scheduling process.
- Set and confirmed customer appointments.
- Coordinated with department managers to adjust employee schedules as needed.
- Managed personnel schedules to keep shifts properly staffed.
CNA
Future Care Nursing Home
Clinton
10.2019 - 07.2022
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Performed routine checks on patient vitals, including blood pressure, blood sugar, and heart rate to monitor health status.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Ensured accurate, timely patient records and updated healthcare team on patient status to support continuous care.
- Documented activities and recorded information in EMR system.
- Assisted residents in preparing for activities and social programs.
- Distributed drinking water and nourishment to residents.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Supported non-ambulatory residents in range of motion exercises.
- Recorded patient activities and maintained information in EMR system to facilitate effective communication among healthcare providers.
Manager
McDonald's
Fort Washington
06.2015 - 10.2019
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enhanced team member performance through strategic coaching and targeted training.
- Monitored staff performance and resolved issues to maintain team effectiveness.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enforced customer service standards and resolved issues to improve customer satisfaction.
- Trained employees on additional job positions to maintain coverage of roles.
- Conducted quality, timely performance feedback and performance appraisals.
- Minimized staff turnover through appropriate selection, orientation and training.
- Maintained adequate staffing to meet objectives within budget.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Created training modules and documentation to train staff.
Education
High School Diploma -
Friendly High School
Fort Washington, MDSkills
- Collecting Vital Signs
- Infection Control Procedures
- Performing Patient Intakes
- Medication assistance
- Feeding Assistance
- Grooming and Bathing Assistance
- ADL support
- Personal grooming assistance
- Mobility assistance knowledge
- Monitoring Fluids
- Fluid Measurement
- Bedsore Prevention
- Respiratory Equipment Training
- Sanitation Practices
- Nutritional Assessment
- Nutrition and Diet
- Electronic Health Records
- Electronic Recordkeeping
- Observation Documentation
- Care Plan Coordination
- Patient scheduling
- Service scheduling
- Referral coordination
- Scheduling management
- Client management
- Team collaboration
- Crisis intervention techniques
- Problem solving
- Effective problem solving
- Communication
- Patient Communication
- Verbal and written communication
- Active listening
- Conflict resolution
- Time management
- Detail orientation
- Adaptability to change
- Calm and Level-Headed Under Duress
- Customer service
- Heavy lifting
- Proficient in [software]
- Emotional and Social Support
- Caregiver Relations
- Verbal and written communication
Timeline
CNA
Amedisys Hospice
06.2021 - 05.2023
Scheduling Coordinator
Future Care Nursing Home
11.2020 - 07.2022
CNA
Future Care Nursing Home
10.2019 - 07.2022
Manager
McDonald's
06.2015 - 10.2019
High School Diploma -
Friendly High School