Nakiya Dean
Montgomery Village
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
16
16
years of professional experience
Work History
Program Support Specialist
HHS - Food & Drug Administration
04.2023 - Current
- Management of the organization ranges from correspondence and information control.
- Acts as a liaison to managers and staff within the organization to provide accurate advice on procedures, reports, requirements, and other matters necessary to implement the supervisor's policies, directives, and instructions.
- High-level administrative support to leadership.
- Calendar and Meeting Management.
- Proofread, consolidates, and distributes a variety of digital documents and communications prepared by professional staff.
- Responsible for maintaining digital files and documents and assisting personnel with gaining access to files.
- Serves as a source of information and guidance on time and attendance matters, ensuring accuracy and conformance with applicable regulations.
- Assist with on-boarding and transferring of new and former employees to and from the division.
- Responsible for arranging travel and lodging.
- Assist with purchasing and procurement of ordering office supplies and needed on-boarding devices and equipment for new staff.
Stay at Home Mom
N/A
07.2015 - 04.2023
- Daily tasks in running house routine, caring for children, and managing their daily school schedules and actives.
- Creating and balancing budgets, paying bills, and identifying cost saving opportunities.
- Research current special education laws respective to state and advocated for 2 children education rights within school district.
- Scheduled appointments for all family members in household.
- Regularly volunteered and contributed to school events.
- Stay at home mother stretching capacity of single income to ensure all necessities are covered.
- Prepared lodging and travel transportation for family vacations.
- File yearly taxes for household by consolidating, itemizing, preparing, and submitting to Internal Revenue Service.
Geriatric Nursing Assistant
Carroll Manor Nursing And Rehabilitation Center
11.2012 - 07.2015
- Maintained best-in-class standards for individualized care in 30-bed unit by continuously checking in with patients and families and quickly providing care.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
- Referenced patient care plan to feed, bathe, dress, and promote other individualized care while maintaining patient comfort and dignity.
- Reported and recorded observations and results of treatments, tests, procedures and specimens to facilitate care plan.
- Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
- Bathed, dressed, groomed, and fed residents to support activities of daily living. Changed incontinent patients and established verbal cueing for toileting, turning and repositioning to maintain skin integrity.
- Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
Record Management Records II
HeiTech Services, INC
11.2008 - 04.2011
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Distributed completed document packages to clients using United States Postal Service, FedEx or UPS package delivery service.
- Forwarded documents requiring legal review to quality control department to obtain instructions for subsequent document resolution.
- Received and categorized incoming phone calls and email information requests to begin document processing sequence.
- Contacted document requestors and obtained additional information required to process document requests.
Education
High School Diploma -
John F Kennedy High School
Silver Spring, MDSome College (No Degree) -
Montgomery College
Rockville, MDSkills
- Verbal and Written Communication
- Microsoft Access
- Client and Family Interviews
- Program Evaluation and Improvements
- Childcare Support
- Case Management
- Attention to Detail
- Client Needs Assessments
- Behavioral Management Planning
- Issue Reporting
- Maintaining Individual Records
- Written and Verbal Communication
Timeline
Program Support Specialist
HHS - Food & Drug Administration
04.2023 - Current
Stay at Home Mom
N/A
07.2015 - 04.2023
Geriatric Nursing Assistant
Carroll Manor Nursing And Rehabilitation Center
11.2012 - 07.2015
Record Management Records II
HeiTech Services, INC
11.2008 - 04.2011
High School Diploma -
John F Kennedy High School
Some College (No Degree) -
Montgomery College
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