Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Nala Evans

Nala Evans

Spencerville

Summary

Hardworking and passionate CCMA equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Volunteer

Adventist HealthCare
02.2025 - Current
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Reported patient requests, concerns, and other observations to staff.
  • Provided support and companionship to patients in need of assistance.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Supported hospital staff by changing bedding and assisting with meals.
  • Provided administrative support by filing documents, coordinating charts and answering phones.

Brand Representative

Hollister.Co
08.2024 - Current
  • Rang up customers by processing cash and credit payments.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Provided exceptional customer service to drive satisfaction.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Volunteer

7 Cups
03.2024 - Current
  • Supported individuals dealing with mental health and emotional issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Designed safe and supportive environment for clients to discuss issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Determined clients' risk of self-harm or other dangerous behaviors.

Volunteer

Imagination Stage
08.2024 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Participated in singing and storytelling to encourage positive camper experience and entertain campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Supported children by actively listening and offering encouragement.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Collaborated with other staff.

Cafe Attendant

Main Event
04.2023 - 08.2023
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Managed multiple tasks in high-volume environment.
  • Delivered food to guest tables with timeliness and efficiency.
  • Processed customer orders and accurately entered into order system.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Produced food and drink products adhering to company quality and quantity standards.

Education

High School Diploma -

Paint Branch High School
Burtonsville, MD
06-2025

Skills

  • Communication

  • Customer service

  • Teamwork

  • Problem-solving

  • Leadership

  • Attention to detail

  • Adaptability

  • Fast learning

Accomplishments

  • Obtained my BLS license at the age of 17.
  • Obtained my CCMA license at the age of 17, passing my exam with the 4th highest score in the history of my school.
  • Led the varsity cheerleading team to receiving the Spirit Award at the D1 County Competition.
  • Developed a healthy, positive environment on the cheerleading team by resolving conflicts and encouraging team building.
  • Helped to successfully revive the Black Student Union at my school after not having one for years.

Certification

  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association.
  • Basic Life Support (BLS) – American Heart Association.

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Volunteer

Adventist HealthCare
02.2025 - Current

Brand Representative

Hollister.Co
08.2024 - Current

Volunteer

Imagination Stage
08.2024 - 08.2024

Volunteer

7 Cups
03.2024 - Current

Cafe Attendant

Main Event
04.2023 - 08.2023

High School Diploma -

Paint Branch High School

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Nala Evans