Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naleen Ndombani

Adelphi

Summary

Service-driven college student with experience in food service, in-home caregiving, and retail shopping roles, seeking an internship in the hospitality industry. Offers a strong foundation in guest relations, teamwork, and problem-solving, with the ability to remain calm and professional in dynamic environments. Eager to learn more about hospitality operations while contributing positively to guest satisfaction.

Overview

3
3
years of professional experience

Work History

Caregiver

Angels Who Care Home Health Services
Ellicott City
01.2024 - Current
  • Improved patient outlook and daily living through compassionate care.
  • Administered medications according to prescribed schedules and guidelines.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained cleanliness and organization of client living spaces.
  • Coordinated transportation for medical appointments and social activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Server

Silver Diner
National Harbor
07.2023 - Current
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service in a fast-paced dining environment.
  • Managed food and drink orders efficiently for diverse customer needs.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Maintained cleanliness and organization of dining area throughout shifts.

In-Store Shopper

Wegmans
Ridge Square NW
08.2022 - 03.2023
  • Trained new staff on store policies and customer service standards.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Utilized problem solving skills to resolve customer complaints professionally.

Education

Associate of Applied Science - Hospitality Services Management

Prince George's Community College
Upper Marlboro, MD
05-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem resolution
  • Patient care
  • Food safety standards
  • Verbal and written communication skills
  • Guest engagement

Timeline

Caregiver

Angels Who Care Home Health Services
01.2024 - Current

Server

Silver Diner
07.2023 - Current

In-Store Shopper

Wegmans
08.2022 - 03.2023

Associate of Applied Science - Hospitality Services Management

Prince George's Community College
Naleen Ndombani