Nam Pham
Frederick,MD
Summary
Highly motivated and experienced professional with a military background and over 2 years of customer service expertise. Utilizing diverse skill set and military experience to make a valuable contribution in a dynamic and challenging work environment. Committed to delivering exceptional results and exceeding expectations. Ready to take on new challenges and thrive in a team-oriented setting.
Overview
3
3
years of professional experience
Work History
Electronic Transmissions Systems Maintainer
United States Marine Corps
01.2023 - Current
- Qualified as an Electronic Transmissions Systems Maintainer
- Applied technical knowledge to troubleshoot and maintain electronic communication systems
- Thrived in high-pressure environments, demonstrating adaptability and a disciplined approach to problem-solving
- Honed leadership skills through a billeted class leadership position resulting in an early meritorious promotion to Lance Corporal
- Possess a Secret clearance level
- Currently serving in a reserve status
Pharmacy Associate/ Tech
Walgreens
07.2024 - Current
- Efficiently operated the pharmacy computer system to process patient orders and maintain inventory records
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
Barista
Kung Fu Tea
10.2022 - 01.2023
- Prepared and served teas, assisted customers, operated cash registers, and maintained store cleanliness in a fast-paced environment
- Maintained knowledge of menu items and ingredients, provided excellent customer service, assisted in opening store responsibilities, and demonstrated proficiency in using point-of-sale systems
Team Member
Sheetz
11.2021 - 01.2023
- Provided excellent customer service and assisted customers with purchases and product information
- Operated cash registers, and handled financial transactions
- Stocked and maintained the cleanliness of the store and equipment
- Assisted in training new team members
- Built and maintained positive relationships with customers and team members resulting in the highest amount of positive survey feedback on the team, excluding supervisors
Education
Associate of Science -
Frederick Community College
Frederick, MDNo Degree - Basic Electronics Course, Ground Radio Repair Cour
Marine Corps Communication Electronics School
Twentynine Palms, CA12-2023
High School Diploma -
Governor Thomas Johnson High School
Frederick, MD05-2022
Skills
- Problem-solving skills
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Excellent communication
- Calm under pressure
Timeline
Pharmacy Associate/ Tech
Walgreens
07.2024 - Current
Electronic Transmissions Systems Maintainer
United States Marine Corps
01.2023 - Current
Barista
Kung Fu Tea
10.2022 - 01.2023
Team Member
Sheetz
11.2021 - 01.2023
Associate of Science -
Frederick Community College
No Degree - Basic Electronics Course, Ground Radio Repair Cour
Marine Corps Communication Electronics School
High School Diploma -
Governor Thomas Johnson High School
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