Nancy Mendez
hyattsville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
E-commerce & Customer Service Supervisor
Whole Foods Market
10.2023 - Current
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
In Store Shopper
Whole Foods Market
07.2023 - 10.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Server
Kyjion Sushi
07.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Nurse Assistant
First Choice Home Care
04.2020 - 05.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
Education
Certified - Nursing Assistant
Prince George's Community College
Upper Marlboro, MD03-2020
High School Diploma -
Parkdale
Riverdale MD06-2019
Skills
- Problem-solving
- Customer service
- Positive and constructive feedback
- Multitasking and organization
- Relationship building
Timeline
E-commerce & Customer Service Supervisor
Whole Foods Market
10.2023 - Current
In Store Shopper
Whole Foods Market
07.2023 - 10.2023
Server
Kyjion Sushi
07.2023 - 10.2023
Nurse Assistant
First Choice Home Care
04.2020 - 05.2023
Certified - Nursing Assistant
Prince George's Community College
High School Diploma -
Parkdale
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