Naomi Akehmbom
Hyattsville,MD
Summary
Detail-oriented and highly organized Administrative Assistant with over three years of hands-on experience providing executive-level support within dynamic, fast-paced wealth management environments. Skilled in managing complex, multi-time zone calendars, coordinating high-level meetings and travel logistics, and executing a wide range of administrative operations that enhance organizational efficiency. Recognized for consistently delivering exceptional service to clients, internal stakeholders, and executive leadership by anticipating needs, maintaining confidentiality, and ensuring smooth day-to-day operations. Proven track record of handling sensitive information with utmost discretion while juggling multiple high-priority tasks. Technologically proficient, with advanced expertise in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Zoom, and Microsoft Teams. Adept at fostering positive client relationships, resolving issues proactively, and contributing to a collaborative, results-driven office culture.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Anyere Law Firm
07.2022 - 02.2025
- Keep track of executive commitments, including internal and external meetings, personal appointments, and travel, dates, avoiding scheduling conflicts.
- Monitor and adapt to daily changes in scheduling, resolving logistical conflicts quickly and effectively.
- Coordinate detailed travel arrangements, including transportation, accommodations, dining, and meeting venues.
- Prepare meeting materials and ensure all client data is updated and readily available for presentations and calls.
- Schedule, configure, and troubleshoot virtual meetings via Zoom and Microsoft Teams to facilitate effective communication.
- Manage the general email inbox that received over 300 emails weekly, prioritize correspondence, and ensure timely follow-up on all action items.
- Confirm and follow up on client and prospect appointments via email and phone; assist in developing and mailing client paperwork.
- Maintain up-to-date systems documentation and client records while exercising confidentiality and professionalism.
- Organize and manage company events, including logistics, agendas, and materials distribution.
- Process and submit executive expense reports; maintain accuracy in financial tracking.
- Perform general clerical duties such as data entry, filing, managing spreadsheets, and preparing client satisfaction surveys.
- Maintained, updated, and organized over 1000 company files, both digitally and physically
Claim Specialist
Prime Therapeutics
04.2020 - 03.2022
- Evaluated and authorized prior authorization pharmacy requests from prescribers via telephone and facsimile, applying client-specific clinical criteria to ensure compliance and accuracy.
- Determined the medical appropriateness of prescribed medications by thoroughly reviewing clinical guidelines, formulary policies, and patient history.
- Researched and resolved prior authorization cases, documenting all outcomes and decisions accurately within the pharmacy benefit management (PBM) system.
- Effectively communicated prior authorization criteria, formulary coverage, and therapeutic alternatives to healthcare providers, medical staff, and pharmacists.
- Escalated complex or potentially non-compliant requests to licensed pharmacists for further clinical evaluation or denial processing.
- Responded to physician and client inquiries and grievances with detailed research and timely resolution; provided comprehensive verbal and written communications to prescribers, providers, clients, and internal management.
- Ensured all actions were compliant with HIPAA, internal protocols, and client-specific pharmacy benefit requirements.
Education
High School Diploma -
Ivan Bilingual High School
Cameroon08.2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Confidentiality
- Project Management
- Report Writing
- Data Analysis
- Team Leadership
- Time Management
- Admin Support
- Office Management
- Compliance
- Problem Solving
- Office Management
Timeline
Administrative Assistant
Anyere Law Firm
07.2022 - 02.2025
Claim Specialist
Prime Therapeutics
04.2020 - 03.2022
High School Diploma -
Ivan Bilingual High School
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