Summary
Overview
Work History
Education
Skills
Certification
Awards
Training
Timeline
Generic

Naomi Ritterman

Westminster

Summary

Experienced coordinator with strong focus on collaboration and achieving results. Skilled in patient management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Treatment/Observation Coordinator

Shoe Orthodontics
10.2022 - Current
  • Guide new patients through treatment planning and financial decision-making processes.
  • Monitor observation of patients’ growth and development

Stay-at-Home Mom

Self Employed/Student
06.2014 - Current
  • Raised daughter and son while working part-time jobs
  • Completed my Bachelor’s degree and other career certifications.

Expanded Functions Dental Assistant (EFDA) & Front Desk/Customer Service

Littlestown Smiles
11.2019 - 03.2020
  • Assisted Dentist, Hygienists, and Front Desk staff, including direct patient care.

Public Relations Assistant (Remote)

Brothers Services Company
06.2016 - 12.2016
  • Assisted PR manager to improve the company’s online presence.

Expanded Functions Dental Assistant (EFDA) & Front Desk/Customer Service

Roseanne Rodgers, DDS (now Littlestown Smiles)
09.2008 - 05.2014
  • Assisted Dentist, Hygienists, and Front Desk staff, including direct patient care.
  • Stopped due to COVID

Orthodontic Assistant

Orthodontists of Maryland
06.2004 - 10.2008
  • Assisted Orthodontist with all aspects of patient care.

Education

MBA - Healthcare Management

Western Governor's University
08.2025

BS - Business Administration/Healthcare Management

Western Governor's University
06.2022

Skills

  • Multitasking and organization
  • Customer satisfaction
  • Sales
  • Financial decision-making
  • Relationship building
  • Process improvement
  • Administrative leadership
  • Attention to detail
  • Clear communication

Certification

  • Dental Assistant Qualified in Orthodontics (Maryland) | License #01532
  • 200HR Certified Yoga Instructor
  • Certified Integrative Nutrition Health Coach
  • WGU Micro-credentials:
  • Business Essentials
  • Human Resource Management
  • Management
  • Applied Business Skills

Awards

Excellence Award → Communications Task (Western Governor’s University), Excellence Award → Technology Applications in Healthcare, Task 1 (WGU)

Training

  • Om My Yoga Academy
  • 200 HR Teacher Training (2015-2016)
  • 300 HR Teacher Training (2016)
  • VaihAyasa Aerial Yoga Teacher Training Levels 1-3 (2016-2017)
  • Institute for Integrative Nutrition
  • Integrative Nutrition Health Coach Training (2014-2015)
  • Keystone Technical Institute
  • Expanded Functions Dental Assistant Program (2009-2010)
  • Howard Community College
  • Orthodontic Assisting Course → 36 hours/3.6 CEUs (2005)
  • Dental Assisting National Board (DANB)
  • Oral Radiology and Techniques Course → 36 CE hours (2005)
  • Carroll Community College
  • General Education Courses → 24 Credits (2003-2004)

Timeline

Treatment/Observation Coordinator

Shoe Orthodontics
10.2022 - Current

Expanded Functions Dental Assistant (EFDA) & Front Desk/Customer Service

Littlestown Smiles
11.2019 - 03.2020

Public Relations Assistant (Remote)

Brothers Services Company
06.2016 - 12.2016

Stay-at-Home Mom

Self Employed/Student
06.2014 - Current

Expanded Functions Dental Assistant (EFDA) & Front Desk/Customer Service

Roseanne Rodgers, DDS (now Littlestown Smiles)
09.2008 - 05.2014

Orthodontic Assistant

Orthodontists of Maryland
06.2004 - 10.2008

BS - Business Administration/Healthcare Management

Western Governor's University

MBA - Healthcare Management

Western Governor's University

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Naomi Ritterman