Naomi Willis
Pasadena
Summary
Dynamic professional with a solid background in coffee service and team training. Adept at managing inventory and fostering collaboration, committed to delivering exceptional customer experiences and operational efficiency. Willingness to take on added responsibilites to meet team goals. Motivated to learn, grow, and excel.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Harris Teeter
Columbia
12.2022 - 09.2025
- Trained new baristas on beverage preparation techniques and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Assisted in inventory management, ensuring an adequate supply of coffee and equipment.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Worked with new employees on procedures and policies
Education
Some College (No Degree) - Criminal And Legal Studies, Political Science
Frostburg State University
Frostburg, MD05-2026
Skills
- Customer service
- Employee training
- Inventory management
- Team collaboration
- Effective communication
- Conflict resolution
Timeline
Barista Trainer
Harris Teeter
12.2022 - 09.2025
Some College (No Degree) - Criminal And Legal Studies, Political Science
Frostburg State University