Summary
Overview
Work History
Education
Skills
Timeline
Generic

NaQuai Lamar

Elkton

Summary

Customer service professional with expertise in communication and problem-solving, consistently delivering high-quality service across multiple platforms. Demonstrated ability to maintain precise records and enhance customer satisfaction.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Agero
Medford
02.2021 - 12.2025
  • Maintained detailed records of customer interactions and transactions to support effective follow-up.
  • Managed customer inquiries through phone and online chat, ensuring timely and accurate responses.
  • Responded to customer inquiries, delivering precise information about products and services to enhance customer satisfaction.

Environmental Services Housekeeper

Sodexo Healthcare
Galveston
10.2016 - 01.2019
  • Collaborated with healthcare staff to maintain sanitary environment, enhancing patient safety.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Maintained inventory of cleaning supplies, ensuring availability for efficient operations.
  • Trained new staff on cleaning procedures and safety standards to uphold quality and compliance.

Education

BBA - Finance

Texas Southern University
Houston, TX
05-2021

Skills

  • Customer service and support
  • Customer relationship management
  • Conflict resolution
  • Sales techniques
  • CRM software proficiency
  • Data entry accuracy
  • Product expertise

Timeline

Customer Service Representative

Agero
02.2021 - 12.2025

Environmental Services Housekeeper

Sodexo Healthcare
10.2016 - 01.2019

BBA - Finance

Texas Southern University
NaQuai Lamar