Customer service professional with expertise in communication and problem-solving, consistently delivering high-quality service across multiple platforms. Demonstrated ability to maintain precise records and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Agero
Medford
02.2021 - 12.2025
Maintained detailed records of customer interactions and transactions to support effective follow-up.
Managed customer inquiries through phone and online chat, ensuring timely and accurate responses.
Responded to customer inquiries, delivering precise information about products and services to enhance customer satisfaction.
Environmental Services Housekeeper
Sodexo Healthcare
Galveston
10.2016 - 01.2019
Collaborated with healthcare staff to maintain sanitary environment, enhancing patient safety.
Responded promptly to requests for housekeeping services from staff or visitors.
Maintained inventory of cleaning supplies, ensuring availability for efficient operations.
Trained new staff on cleaning procedures and safety standards to uphold quality and compliance.