Nashai Hicks
Silver Spring
Summary
Passionate and results-driven Makeup Artist with 5+ years of experience in retail cosmetics and beauty services. Proven success as a Key Holder, overseeing daily operations, mentoring team members, and driving sales while delivering exceptional customer service. Skilled in product application, client consultation, inventory management, and leading by example in a fast-paced retail environment.
Overview
9
9
years of professional experience
Work History
Makeup Artist
MAC Cosmetics
Houston, TX
05.2023 - 02.2025
- Delivered personalized makeup consultations to enhance customer satisfaction and promote product sales.
- Applied advanced makeup techniques for diverse clientele, ensuring flawless results for various occasions.
- Trained and mentored junior artists on product usage and application methods to elevate team performance.
- Collaborated with marketing teams to design promotional events, boosting brand visibility in local markets.
- Developed skincare routines tailored to individual needs, fostering long-term client relationships and loyalty.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
Key Holder/Makeup Artist
IL Makiage
01.2018 - 01.2021
- Open and close store, manage daily deposits, and supervise sales floor. Apply personalized makeup looks for diverse clientele based on skin type and preferences. Assist in visual merchandising, tester maintenance, and product launches
Beauty Advisor
SEPHORA@JCPenney
01.2019 - 01.2020
- Delivered first-rate customer service by creating a welcoming atmosphere to greet/assist customers in an efficient manner; gained extensive knowledge in products and services to guide customer's purchasing decisions based on their needs which led to providing a positive experience. Adapted to meet various business demands by working as a team to regularly clean common areas, organizing merchandise to maintain sufficient stock levels and fulfilling administrative tasks.
Key Holder
NYX Cosmetics
01.2016 - 01.2018
- Delivered product knowledge and application tips for cosmetics and skincare. Built strong customer relationships through personalized service and follow-ups. Supported restocking, tester hygiene, and inventory cycle counts. Participated in store events and artistry-focused promotions
Education
High School Diploma -
Crossland High School
Temple Hills, MD05.2014
Skills
- Expert in color matching and skin prep
- Proficient with brands: MAC, Sephora, Ulta, NARS, etc
- Retail sales & upselling techniques
- Opening & closing procedures
- Cash handling and POS systems
- Inventory control & stock replenishment
- Team training and leadership
- Event & bridal makeup
Languages
English
Full Professional
Timeline
Makeup Artist
MAC Cosmetics
05.2023 - 02.2025
Beauty Advisor
SEPHORA@JCPenney
01.2019 - 01.2020
Key Holder/Makeup Artist
IL Makiage
01.2018 - 01.2021
Key Holder
NYX Cosmetics
01.2016 - 01.2018
High School Diploma -
Crossland High School