Nashlee Miranda-Bollinger
Finksburg
Summary
Friendly, approachable, and customer-focused, with knack for creating positive guest experiences. Knowledge of effective communication strategies and problem-solving techniques with skills in handling inquiries and resolving issues. Dedicated to enhancing guest satisfaction and contributing to welcoming environment.
Overview
4
4
years of professional experience
Work History
Guest Advocate (Cashier)
Target
12.2024 - 01.2025
- Assisted guests with inquiries, ensuring a positive shopping experience.
- Handled merchandise returns and exchanges promptly to enhance customer satisfaction.
- Maintained cleanliness and organization of guest service areas for optimal efficiency.
- Processed transactions accurately while managing cash register operations effectively.
- Collaborated with team members to address guest concerns and resolve issues quickly.
Hostess
Bistro 91
06.2022 - 08.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating flow.
- Collaborated with servers and kitchen staff to facilitate timely service.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Intern
Budget Waterproofing
07.2021 - 08.2021
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Answered calls and reviewed past estimates
- Input estimates into system
Education
High School Diploma -
Westminster High School
Westminster, MD06-2025
Skills
- Stress tolerance
- Guest relations
- Bilingual-Spanish
- Teamwork and collaboration
- Calm and professional under pressure
- Cash handling experience
Languages
Spanish
Native or Bilingual
Timeline
Guest Advocate (Cashier)
Target
12.2024 - 01.2025
Hostess
Bistro 91
06.2022 - 08.2022
Intern
Budget Waterproofing
07.2021 - 08.2021
High School Diploma -
Westminster High School
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