Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Training
Timeline
Generic

Natalie E. Marrero

Walkersville

Summary

Diligent relations professional with solid background in managing complex contracts and ensuring compliance with regulatory standards. Successfully negotiated and executed numerous high-value agreements, demonstrating keen eye for detail and strategic thinking. Proven ability to communicate and collaborate effectively with cross-functional teams, displaying strong analytical and organizational skills.

Overview

5
5
years of professional experience

Work History

Contracting Specialist

VNS Health
07.2023 - 10.2023
  • Managed contract negotiations including network need and rate.
  • Creation of provider agreements and contracts.
  • Management of the provider network.
  • Main point of contact for all DME and medical contracts.
  • Work from Home

Northeast Region Account Manager/Team Lead

Aeroflow Healthcare
11.2021 - 05.2023
  • Company Overview: Durable Medical Equipment Supplier
  • Manage over 330 key partner relationships, actively engaging to meet sales and marketing goals.
  • Serve as company’s Lead Account Manager responsible for servicing United Healthcare national contracts.
  • Lead team strategy discussions to build approaches to execute shared volume goals with the company’s largest partners.
  • Maintain an individual responsibility for knowledge of and compliance with laws, regulations, and policies surrounding Medicare, Medicaid and commercial health insurances.
  • Perform data analysis comparing product costs to fee schedules to discover HCPCS codes producing under company profit margin targets and negotiate rates with payors to ensure company’s financial growth and maximizing patient servicing.
  • Train and develop new corporate employees on insurance policies and the operational day-to-day.
  • Establish processes and reporting to help streamline the team’s operations.
  • Collaborate with the marketing team to develop and launch new marketing campaigns with partners.
  • Collaborate with partners through engagement, education and problem-solving to ensure that the experiences we build together are the best possible for users, support our partners' goals, and align with the company’s mission.
  • Develop strong relationships at all levels by identifying and engaging with key decision makers, management, staff, and clients.
  • Present Aeroflow Healthcare’s products and services to insurance payors for our Maternity, Urology, Continuous Positive Airway Pressure (CPAP) and Continuous Glucose Monitors (CGM) divisions.
  • Develop and implement sales strategies, client service and retention plans.
  • Draft business plans, sales pitches, presentations, reference material, and other documents.
  • Identify new business opportunities and partners while managing multiple projects concurrently to meet tight deadlines.
  • Hold quarterly presentations to company corporate executives on the development and growth in the northeastern region of the United States.
  • Work from Home/Remote Position

Credentialing Lead / Site Manager

Aeroflow Healthcare
07.2021 - 11.2021
  • Company Overview: Durable Medical Equipment Supplier
  • Managed all applications, contracting and onboarding for all contracts at Aeroflow Healthcare.
  • Confirmed initial and continual compliance on all company licenses.
  • Maintained individual responsibility for knowledge of and compliance with laws, regulations, and policies surrounding Medicare, Medicaid and commercial insurances.
  • Worked alongside the partnerships team to execute all insurance contracts, licenses and compliance needs nationwide.
  • Acted as sole-approver for company-wide portal access.
  • Served as Office Manager for the Aeroflow Healthcare - Alexandria office, responsible for training newly hired administrative support staff.

Referral Management Associate

Decypher Technologies
02.2019 - 02.2021
  • Company Overview: U.S. Government Contract/Naval Health Clinic Corpus Christi
  • Determined patient eligibility for treatment in accordance with Department of Health Administration directive and policies.
  • Provided authorization and referral information to healthcare providers servicing military members, retired veterans and their dependents.
  • Reviewed patient charts and history of care to ensure compliance with Tricare and Humana Military requirements.
  • Received and relayed incoming phone and electronic mail communications.
  • U.S. Confidential Clearance

Education

Bachelor of Arts Degree - Healthcare Administration

American Intercontinental University
Chandler, AZ
02.2015

Skills

  • Strategic Communications
  • Strategic Negotiation
  • Provider Relationships
  • Growth Planning & Management
  • Complex Problem-Solving
  • Public Speaking & Presenting
  • Credentialing
  • Contract Implementation
  • Business Operations & Plan Development
  • Collaborative Leadership
  • Budgeting
  • Medical Sales
  • Analytical Reporting
  • Supplier relationship management
  • Negotiation techniques
  • Procurement strategies
  • Budget planning

Accomplishments

  • Efforts and outreach were key in exceeding the team’s gross profit goal of $11M by 18.2% in 2022.
  • Investigated, solved and collected on multiple complex payor billing issues with AR ranging from under $1K to over $1M.
  • Managed new product testing for milk storage bags which resulted in over $1M in sales for Aeroflow Healthcare over 6 months and servicing over 300K new mothers.

Training

  • Aeroflow Healthcare Leadership Mentoring Program, December 2022 – Present
  • Remote

Timeline

Contracting Specialist

VNS Health
07.2023 - 10.2023

Northeast Region Account Manager/Team Lead

Aeroflow Healthcare
11.2021 - 05.2023

Credentialing Lead / Site Manager

Aeroflow Healthcare
07.2021 - 11.2021

Referral Management Associate

Decypher Technologies
02.2019 - 02.2021

Bachelor of Arts Degree - Healthcare Administration

American Intercontinental University

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Natalie E. Marrero