Nataliia Kulbida
Rockville
Summary
Dynamic professional with extensive experience in administrative coordination and customer service at Innovative Dentistry of Rockville. Proven track record in project management and enhancing vendor relationships, leading to improved contract outcomes. Skilled in Microsoft Office Suite and adept at fostering collaboration across teams to achieve successful results.
Overview
7
7
years of professional experience
Work History
Administrator
Innovative Dentistry Of Rockville
Rockville
10.2024 - 03.2025
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Schedule and confirm appointments for multiple providers in the office.
- Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
- Review treatment plan fees and payment options with patients.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Front & Back of House
Mosaic Cuisine
Rockville
03.2023 - 10.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Researched and identified new opportunities for increasing company's social media presence.
Sales Associate
Tuesday Morning
01.2023 - 03.2023
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Administrative Director
Federal Administrative Services Center
02.2018 - 08.2022
- Spearheaded efforts to onboard new vendors quickly, shortening time from contract negotiation to first delivery.
- Improved contract negotiation outcomes for better cost savings and increased vendor satisfaction.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
Education
Bachelor of Science - Bachelor of Marketing
Vinnytskiy Cooperation Institute Economic & Law
Vinnytsia, Ukraine05.2014
Skills
- Microsoft Office Suite
- Customer Service
- Sales
- Social Media Marketing
- Project Management
- CRM
- Data Analysis
- Administrative Coordination
Languages
- Proficient in English, fluent in Ukrainian, and Russian.
Timeline
Administrator
Innovative Dentistry Of Rockville
10.2024 - 03.2025
Front & Back of House
Mosaic Cuisine
03.2023 - 10.2024
Sales Associate
Tuesday Morning
01.2023 - 03.2023
Administrative Director
Federal Administrative Services Center
02.2018 - 08.2022
Bachelor of Science - Bachelor of Marketing
Vinnytskiy Cooperation Institute Economic & Law
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