Natasha Adenariwo
Severn
Summary
Goal-oriented, solutions-driven leader with a wide range of valuable and transferable skills, eager to explore new opportunities. A knowledgeable leader and dedicated problem solver, with 17 years of expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and enterprise selling. Offering solid foundation in project management principles and eagerness to learn and grow in dynamic environment. Brings strong customer engagement and organizational skills critical for successful account management. Experienced with team leadership, adept at creating inclusive and motivating work environment. Utilizes effective communication and conflict resolution to drive team success and organizational goals. Knowledgeable in all phases of the sells cycle, with a proven track record of securing new business in multiple industries.
Overview
20
20
years of professional experience
Work History
Program Manager
Internal Revenue Service, IRS
10.2024 - Current
- Execute all program operations, complying with policies, regulations and governance for over 61 million dollars in project cost for Information Technology Modernization
- Implement all phases of the project lifecycle, such as initiation, planning, deployment, execution, supervision, and closeout
- Establish and maintain strong relationships with key stakeholders, ensuring support for program initiatives
- Brief key stakeholders and sponsors on project updates by creating and presenting bi-weekly status reports.
- Engage and support cross-functional teams for successful project completion within scope, schedule and cost
- Manage and supported an Agile project management environment with numerous phases and iterations
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Senior Enterprise Account Executive
FedEx Services
01.2021 - 01.2024
- Managed and maintained a pipeline of over $22 million dollars in gross revenue, with a proven track record of a 5-8% i revenue growth annually
- Exceeded quota consistently through strategic prospecting, relationship building, and effective negotiation skills
- Consistently established and cultivated long-term relationships with enterprise clients by identifying their unique needs
- Identified new opportunities, and developed a sales strategy to allocate resources required to achieve company objectives
- Review and analyze data to create and present Customer Business Reviews and make recommendations accordingly.
- Implement new digital SaaS solutions and Information Technology (IT) enhancements for client base
- Identify at-risk customers and mitigate risk through strategic consultation and developing a plan to retain the client
- Responsible for the regional implementation of global contracts and amendments
Strategic Development Executive
FedEx Services
01.2019 - 01.2021
- Managed 7 million dollars in gross revenue for mid-size enterprise clients, growing each account by 3-5% annually
- Coordinate and collaborate with internal team, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience.
- Create and implement new contracts annually, reflecting general rate increases, surcharge pricing, and base discounts within reasonable margins
- Closed new business and streamlined account transition to customer relations department.
- Identified investment opportunities, risks, and challenges to accurately forecast company budget.
- Set up and maintained global account management, processes and reporting tools.
Mid - Market Account Executive
FedEx Services
01.2018 - 01.2019
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintain existing business by analyzing customer needs and developing and implementing solutions
- Create and implement new contracts annually, reflecting general rate increases, surcharge pricing, and base discounts within reasonable margins
District Sales Manager
Staples Inc
01.2010 - 01.2018
- Recruit, hire and train Business Development Consultants in the DC Region
- Forecasted sales, created quotas and managed a team to deliver those revenue goals
- Coached sales associates on product specifications, selling techniques, and strategic possibilities for revenue growth
- Designed and implemented corporate training programs for Sales Consultants
- Led regional retention initiatives to impact turnover percentages across the country
- Collaborated and consulted with internal e-commerce and salesforce.com team to effectively manage campaigns, increase activity metrics and pilot new SaaS solution selling
- Implemented structural changes, stretch assignments, performance reviews, and training yielding highest engagement survey scores in the Mid-Atlantic Region
- Implemented new pricing agreements, and contract renewals including State, Local and Public Education awards
Business Development Consultant
Staples Business Advantage
01.2007 - 01.2010
- Negotiated contracts and closed sales with new and existing clients for State, Local and Public Education
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Communicated with State, Local and Public Education clients to build networks and develop leads.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Met with current clients to assess needs and develop improvement plans.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Negotiated prices, terms of sales and service agreements.
Sales and Marketing Development
Black and Decker/ DeWalt Inc
01.2005 - 01.2007
- Introduced and maintained product lines in 7 different Home Depots in Washington DC Market
- Developed and executed a successful strategy with Home Depot Directors to expand product space in each store
- Exceeded sales forecasts and increased shelf space for product line
- Maximized relationships with key leaders, to drive forecasted sales
- Increased store sales by an average 7%
- Awarded lead representative for National Trade Show at the Oxon Hill Home Depot hosted by Steve Harvey
- Achieved SMDP Award 2006 - Top Producer in Southern Region
- Decrease store shrink by 17% in 2006
Education
B.S - Marketing
Morgan State University
Baltimore, MD01.2005
Skills
- Customer Relationship Management
- Enterprise Selling
- Project Management
- Effective Communication
- SaaS Solution Selling
- Project Lifecycle
- Strategic Planning & Selling
- Account Management
- Sales Forecasting
- Territory Management
Timeline
Program Manager
Internal Revenue Service, IRS
10.2024 - Current
Senior Enterprise Account Executive
FedEx Services
01.2021 - 01.2024
Strategic Development Executive
FedEx Services
01.2019 - 01.2021
Mid - Market Account Executive
FedEx Services
01.2018 - 01.2019
District Sales Manager
Staples Inc
01.2010 - 01.2018
Business Development Consultant
Staples Business Advantage
01.2007 - 01.2010
Sales and Marketing Development
Black and Decker/ DeWalt Inc
01.2005 - 01.2007
B.S - Marketing
Morgan State University
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