Natasha Copeland
Pikesville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Desai Medical Center
Ellicott City
10.2024 - Current
- Scheduled appointments and maintained organized calendar for staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Managed multi-line phone system, directing calls to appropriate personnel.
- Performed data entry into computer systems to maintain accurate records of customer information.
Receptionist Administrator
AVENTURA AT THE HEIGHTS
Pikesville
12.2022 - 01.2025
- Adhered to company policies regarding confidentiality of sensitive information.
- Operated office equipment such as photocopier, fax machine, scanner for internal use.
- Greeted and welcomed visitors with professionalism and friendliness.
- Managed multi-line phone system, directing calls to appropriate departments.
Dietary Aide
Augsburg Lutheran Home
Gwynn Oak
12.2018 - 07.2020
- Assisted kitchen staff with food preparation and inventory management tasks.
- Delivered meals to resident rooms while ensuring dietary restrictions were followed.
- Maintained cleanliness and organization of kitchen and dining areas daily.
- Recorded food temperatures and ensured compliance with health regulations consistently.
Education
High School Diploma -
Woodlawn High School
Gwynn Oak, MDSkills
- Appointment scheduling
- Data entry
- Multi-line phone operation
- Food safety compliance
- Confidentiality compliance
- Effective communication
- Customer service
- File organization
Certification
- CPR Certified
Timeline
Front Desk Receptionist
Desai Medical Center
10.2024 - Current
Receptionist Administrator
AVENTURA AT THE HEIGHTS
12.2022 - 01.2025
Dietary Aide
Augsburg Lutheran Home
12.2018 - 07.2020
High School Diploma -
Woodlawn High School
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