NATHANIEL NELSON
Bowie
Summary
Recent college graduate with a Bachelor of Science in Computer Technology, seeking to launch a career in cybersecurity and intelligent systems automation. Passionate about protecting information systems, solving technical challenges, and applying automation to enhance operational efficiency. Experienced in academic research, hands-on labs, and real-world customer service. Known for strong communication skills, adaptability, and a proactive approach to learning new technologies. Eager to contribute to a security-focused organization in a role such as Operations Automation Analyst or AI Integration Specialist, while continuing to grow expertise in cybersecurity and AI-driven infrastructure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teller Service Representative
Citibank
08.2020 - Current
Citibank, Washington, DC
August 2020 – Present
- Provided support and troubleshooting for IVR systems and secure banking software.
- Assisted with monitoring account access and flagging security anomalies in user transactions.
- Worked cross-functionally with IT teams to resolve user issues and ensure regulatory compliance.
- Delivered consistent, high-quality customer experience while learning internal risk mitigation practices.
Undergraduate Research Associate
Bowie State University
08.2024 - 12.2024
Undergraduate Research Associate – Cybersecurity & IoT Security
Bowie State University – SURI Internship
August 2024 – December 2024
- Led research with mentor on cryptographic methods to secure communications in IoT systems, contributing toward a foundation in AI and Machine Learning Operations Analysis.
- Implemented Python-based simulations using AES-GCM encryption to test secure transmission protocols and build secure, data-driven environments.
- Conducted forensic analysis on network data to identify vulnerabilities and recommend response strategies, aligning with real-world tasks of an AI Systems Specialist.
- Presented research to faculty, provost, and university leadership, demonstrating clear communication of technical findings.
Education
Bachelor of Science - Computer Technology
Bowie State University
Bowie, MD 08.2020 - 05/2025
Skills
- Programming & Automation: Proficient in Python, Java, and SQL; applied in secure coding, data handling, and automation workflows using AI-driven methods
- AI & Cloud Platforms: Familiar with Large Language Models (eg, OpenAI GPT) and cloud platforms including Microsoft Azure and AWS for secure system deployment and automation integration
- Cybersecurity & Networking: Knowledge of ISO 27001, NIST, AES-GCM encryption, vulnerability detection, VPNs, and network segmentation; experienced with Wireshark, Nessus, and Azure Security Center
- Systems & Collaboration: Hands-on experience with Windows, Linux, and Unix environments; skilled in documenting technical workflows and collaborating across teams—aligning with roles like Operations Automation Analyst and AI Integration Specialist
Certification
- Center of Academic Excellence in Cyber Defense (CAE-CD) – Recognized by NSA/DHS
- Python Essentials 2 – Cisco Networking Academy (2024-10)
- Python Essentials 1 – Cisco Networking Academy (2024-09)
- Introduction to Data Science – Cisco Networking Academy (2024-09)
- CompTIA Security+ Certification Code: XYQD6N0Q7N4QSS1J Criteria: SY0-701 - CompTIA Security+ certification exam
- Verify at: http://verify.CompTIA.org
Timeline
Undergraduate Research Associate
Bowie State University
08.2024 - 12.2024
Bachelor of Science - Computer Technology
Bowie State University
08.2020 - 05/2025
Teller Service Representative
Citibank
08.2020 - Current