Nathan King
Gaithersburg
Summary
Versatile and dynamic, with a proven track record at Domino's Pizza, I excel in customer service and safe food handling. Demonstrated ability to manage high-stress situations and maintain cleanliness, enhancing customer loyalty and operational efficiency. Skilled in teamwork and cash handling, I adeptly balance speed with quality, ensuring superior service and safety.
Overview
2
2
years of professional experience
Work History
Pizza Maker
Domino's Pizza
08.2022 - Current
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Monitored and maintained clean working areas and cooking surfaces.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Customer Service Representative
Domino's Pizza
08.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Trained new personnel regarding company operations, policies and services.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Watkins Mill High School
Gaithersburg, MDSkills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Speed and efficiency
- Verbal and written communication
- Inventory rotation
- Cleaning and sanitization
- Cash handling
- Multi tasking
- Performs well under stress
Timeline
Pizza Maker
Domino's Pizza
08.2022 - Current
Customer Service Representative
Domino's Pizza
08.2022 - Current
High School Diploma -
Watkins Mill High School
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