Western Correctional Institution 12-8 Officer of the Shift 2018
Timeline
Nathan Mash
Flintstone
Summary
Dynamic Correctional Officer Sergeant with proven conflict resolution and crisis management skills at the State of Maryland DPSCS. Enhanced inmate safety through rigorous inspections and effective policy enforcement, significantly reducing altercations. Recognized for exceptional communication and leadership abilities, fostering a secure environment while mentoring junior staff.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Correctional Officer Sergeant
State of Maryland DPSCS
10.2005 - Current
Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
Maintained order within the facility by enforcing institutional rules and regulations consistently.
Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Conducted emergency response drills to prepare staff for various crises situations, minimizing potential harm to both staff and inmates.
Provided ongoing mentoring and guidance to junior officers, fostering a supportive team environment focused on professional growth and development.
Updated documentation systems which improved accuracy in reporting incidents.
Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Resolved issues and disputes between inmates professionally and respectfully.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Coordinated responses to emergency situations arising in different prison locations.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Responded to emergency situations and provided first aid following facility guidelines.
Monitored and confirmed compliance with safety standards and regulations.
Prep Cook
Applebee's Neighborhood Grill & Bar
07.2004 - 09.2005
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Followed orders from head chef to establish productive and timely preparation of meals.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
Stocked inventory efficiently, enabling seamless transition between meal services.
Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Conserved resources by utilizing proper portion control techniques during meal preparation.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Followed strict standards for food handling and safety, minimizing risks to customers.
Measured and mixed ingredients according to precise recipes for best results.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Managed opening and closing shift kitchen tasks.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Monitored food quality and presentation to maintain high standards.
Prepared and served various food items in fast-paced [Type] environment.
Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Prep Cook
Rocky Gap Lodge & Golf Resort
06.1999 - 07.2005
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Followed orders from head chef to establish productive and timely preparation of meals.
Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Conserved resources by utilizing proper portion control techniques during meal preparation.
Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
Enhanced customer experience by contributing to creation of visually appealing dish presentations.
Maintained sharp and functional kitchen tools, directly impacting quality and speed of food preparation.
Played key role in special events catering, ensuring high-quality food production under pressure.
Minimized cross-contamination risks by diligently organizing food storage and prep areas.
Improved customer satisfaction with timely preparation of ingredients, speeding up overall service time.
Supported team to meet strict health and safety standards, resulting in zero violations during tenure.
Ensured consistent food quality by strictly following recipes and presentation standards.
Accelerated dish preparation times, allowing for smoother kitchen operation.
Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Followed strict standards for food handling and safety, minimizing risks to customers.
Measured and mixed ingredients according to precise recipes for best results.
Managed opening and closing shift kitchen tasks.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Monitored food quality and presentation to maintain high standards.
Prepared and served various food items in fast-paced [Type] environment.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
No Degree - General Studies
Allegany College of Maryland
Cumberland, MD
01-2026
High School Diploma -
Bishop Walsh
Cumberland
05-1999
Skills
Conflict resolution
Inmate supervision
Crisis management
Safety regulations
Documentation management
Effective communication
Customer service
Restraint techniques
Verbal communication
Self-defense tactics
Incident investigation
Public safety
Security protocols
De-escalation techniques
Policy enforcement
Recordkeeping
Firearms trained
Seize and search protocol
Trained in self-defense
Inmate movement control
Inmate transport
Counseling techniques
Security procedures
Surveillance monitoring
Inventory counting
Body searches
Emergency response
Inspections
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
James W. Bowers Lodge #173 Ancient free and accepted Masons
McKinley Chapter #12 Order of the Eastern Star
Certification
Automated External Defibrillator (AED) Use Certification - National Safety Council or American Red Cross.
Cardiopulmonary Resuscitation (CPR) - American Heart Association or Red Cross.
First Aid Certification - American Red Cross or St. John Ambulance.
Mental Health First Aid for Public Safety Certificate – National Council for Behavioral Health.
Firearms Proficiency Certification - State Police or Department of Public Safety.
Prison Rape Elimination Act (PREA) Training Certificate – PREA Resource Center.
[State] Driver's License
First Aid Certification
CDS Tester, MMC June 2018
CPR/AED Certification
Western Correctional Institution 12-8 Officer of the Shift 2018
I was assigned as the regular traffic officer for 12-8 Shift at WCI. In 2018, my shift supervisors recognized me as officer of the shift for several reasons. In that year, I did not have any sick occurrences and was clocked in on time for every shift. As the traffic officer, I monitored the institutional count and tracked inmates both in and outside of the facility. I was also trained to test controlled dangerous substances(CDS) and was also on the weapons cadre.
Timeline
Correctional Officer Sergeant
State of Maryland DPSCS
10.2005 - Current
Prep Cook
Applebee's Neighborhood Grill & Bar
07.2004 - 09.2005
Prep Cook
Rocky Gap Lodge & Golf Resort
06.1999 - 07.2005
No Degree - General Studies
Allegany College of Maryland
High School Diploma -
Bishop Walsh
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