Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Polio

Laurel

Summary

Telecommunications Technician | Network Infrastructure Specialist

With over 5 years of hands-on experience in the telecommunications and network infrastructure field, I am passionate about troubleshooting, problem-solving, and ensuring systems run at their highest capacity. I have built a strong foundation of expertise in fiber optic, copper, and security cable installations, terminations, and maintenance across a wide variety of environments—ranging from secure government contracts to high-performance data centers. My commitment to delivering superior results is matched only by my drive to train and mentor others, fostering a collaborative environment that ensures team success.

Known for my attention to detail, I pride myself on efficiently troubleshooting and resolving technical issues, often under tight deadlines, while ensuring customer satisfaction. I have a deep understanding of networking hardware, including switches, servers, and patch panels, and am skilled in using specialized tools such as the Fusion Splicer, FLUKE Tester, and OTDR. My ability to thrive in high-pressure environments, follow best practices, and execute with precision has consistently led to exceptional project outcomes.

I am constantly seeking opportunities to expand my knowledge and contribute to the growth of the industry while empowering those around me with the skills and knowledge needed to succeed. Passionate about both the technical and interpersonal aspects of my job, I approach every challenge with enthusiasm and a dedication to exceeding expectations.

Overview

5
5
years of professional experience

Work History

Cable Technician 1

Tech USA/AT&T
04.2024 - Current
  • Worked in secure environments requiring high-level clearance for equipment and cable installations, ensuring all work adhered to security protocols with escort as necessary.
  • Fusion spliced fiber optic cables and terminated CAT6/6A cables, ensuring high-quality connections for a variety of network configurations.
  • Applied knowledge of fiber color code schemes to ensure correct and efficient cable splicing and terminations, maintaining optimal signal integrity.
  • Troubleshot and resolved SLA (Service Level Agreement) tickets at a fast pace, ensuring customers received quick resolutions with minimal downtime.
  • Installed fiber optic and copper cable trunks, providing strong, reliable connections for large-scale network deployments.
  • Built and installed server racks, and meticulously dressed cables into racks to maintain neatness, accessibility, and airflow compliance.
  • Utilized Fusion Splicer to join fiber cables and FLUKE Tester to test both fiber and copper cables, ensuring optimal performance and signal strength.
  • Configured and set up FLUKE Testers to perform detailed testing on fiber and copper cables, guaranteeing high-quality results in line with project specifications.
  • Used J-hooks for ceiling cable support, and employed Velcro and zip ties to secure and organize cables, maintaining a clean and safe work environment.
  • Followed detailed instructions from lead technicians and managers, ensuring precise execution of tasks within project timelines.
  • Used heavy-duty tools as needed for cable installations and equipment setups, ensuring work was completed to exact specifications and safety standards.

Data Center Technician

DirectLine/Facebook
09.2022 - 12.2024
  • Led the build-out of brand new data centers, overseeing the installation of all equipment, including racks, servers, switches, and network hardware for multi-floor installations.
  • Built and configured server racks across multiple floors, ensuring optimal organization and cable management for efficient space usage and airflow.
  • Installed OSP and ISP fiber and copper cabling to ensure reliable and high-speed connections across the entire facility.
  • Set up and installed 4-level tiered cable support systems to manage and organize cables for easy maintenance and future upgrades.
  • Utilized a server lift to install and position servers and switches at elevated locations, ensuring precise placement and safety during setup.
  • Installed optical modules with ESD (Electrostatic Discharge) equipment to protect sensitive components during installation.
  • Connected fiber to devices and processed Fiber Optic Jumpers (FIM) into computers, ensuring proper signal transmission and functionality.
  • Managed Break-Fix tickets for fiber or switch issues, promptly troubleshooting and resolving problems with minimal downtime.
  • Conducted comprehensive troubleshooting on fiber infrastructure, utilizing tools such as Fluke Tester, OTDR (Optical Time Domain Reflectometer), VFL (Visual Fault Locator), and Loop-Back testing to diagnose and repair issues with fiber jumpers, switches, or optics.
  • Followed METAS (Minimum Equipment and Telecommunications Standards) guidelines to ensure installations met industry standards and best practices.
  • Terminated CAT6 cables in a variety of network configurations, ensuring a robust and secure network infrastructure.
  • Installed CIENA switches and optics, maintaining a high level of performance with the installation of thousands of optics, hundreds of switches, and numerous server racks daily.
  • Ensured all tasks were completed in a timely and accurate manner, contributing to the successful deployment and operation of new data center infrastructure.

Data Center Technician

IES/Facebook (Ai Data Center)
12.2023 - 03.2024
  • Contributed to the build-out of the first META AI Data Center in the USA, following the same rigorous processes and standards from the DirectLine/Facebook contract.
  • Installed and terminated ISP and OSP fiber and copper cables, ensuring high-performance and reliable network connections across the data center.
  • Assembled and configured server racks, installed switches, servers, and patch panels, ensuring efficient and organized infrastructure for seamless data operations.
  • Worked with large-scale fiber and copper installations, ensuring that all cables were properly routed, dressed, and tested according to best practices.
  • Collaborated with teams to ensure the proper integration of network hardware and equipment, supporting the installation of cutting-edge AI infrastructure.
  • Supported troubleshooting and maintenance, addressing any connectivity issues and ensuring minimal downtime during setup and operation.
  • Followed strict safety and operational guidelines to maintain compliance with industry standards and Meta's best practices throughout the installation process.

Technician

SCD Information Technology
06.2020 - 09.2022
  • Installed and terminated various types of cables including CAT6, CAT6A, Coaxial, Fiber Optic, and security cables for both residential and commercial environments, ensuring the integrity and functionality of all systems.
  • Terminated IT racks in Main Distribution Frame (MDF), Intermediate Distribution Frame (IDF), and Building Distribution Frame (BDF), ensuring proper cable management and connectivity.
  • Terminated CAT cables into patch panels, organized, and dressed cables neatly within IT racks for optimal performance and ease of access.
  • Supported ceiling-mounted cables with J-hooks, installed ladder racks, and ensured safe, compliant cable routing in accordance with BICSI standards.
  • Installed and terminated security systems including surveillance cameras, door security, and magnetic locks (MAG LOCKS), integrating them into network infrastructure for robust security solutions.
  • Installed, spliced, and tested both Fiber and Copper cables using a FLUKE Tester to verify signal strength and continuity.
  • Utilized Toners to troubleshoot and identify specific CAT6 cables during installation and maintenance tasks.
  • Installed both ISP (Inside Plant) and OSP (Outside Plant) cables, ensuring proper connections and weatherproofing where necessary.
  • Installed switches, patch panels, and other necessary networking hardware, ensuring a seamless connection and operational efficiency for clients.
  • Interpreted schematics and blueprints to ensure proper placement of cables, drops, and hardware, while adhering to both residential and commercial project requirements.
  • Participated in federal contract work, adhering to regulatory standards and maintaining high safety and performance levels in all installations.
  • Operated ladders and scissor lifts safely to access high work areas, performing installations and terminations at elevated heights.
  • Followed BICSI standards and guidelines to ensure all installations met industry best practices and regulatory compliance.

Education

High School Diploma -

Laurel Highschool

Skills

  • Hand tool proficiency
  • Data center operations
  • Fiber Splicing
  • Cat6 Terminations
  • Troubleshooting Fiber
  • Troubleshooting Copper
  • Residential and Commercial Operations
  • Network Support/Troubleshoot
  • Bilingual (English&Spanish)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cable Technician 1

Tech USA/AT&T
04.2024 - Current

Data Center Technician

IES/Facebook (Ai Data Center)
12.2023 - 03.2024

Data Center Technician

DirectLine/Facebook
09.2022 - 12.2024

Technician

SCD Information Technology
06.2020 - 09.2022

High School Diploma -

Laurel Highschool
Nathan Polio