Nathan Simpkins
Easton
Summary
Professional and customer-focused administrative professional with 4+ years of experience in office administration, property management, leasing, and hospitality leadership. Skilled in front desk operations, scheduling, customer relations, and office coordination. Recognized for delivering exceptional service, managing multiple priorities, and maintaining organized administrative systems in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Office Assistant
Chris Jordan Exteriors
Easton, MD
04.2025 - Current
- Schedule appointments and coordinate calendars for a 7-crew team
- Manage incoming calls, emails, and customer inquiries daily
- Assist with invoicing, filing, and customer correspondence
- Maintain organized records and improve office documentation processes
- Support day-to-day administrative operations in a fast-paced office environment
Assistant Property Manager
Brookfield Properties
Washington, DC
02.2024 - 04.2025
- Assisted in managing a 372-unit residential community
- Processed more than 250 resident service requests weekly
- Maintained resident records with a high degree of accuracy and confidentiality
- Coordinated with vendors and maintenance teams to ensure timely completion of maintenance projects
- Supported resident communications, leasing operations, and administrative functions
- Assisted with scheduling, documentation, and day-to-day office management activities
Multi-Site Leasing Consultant
Brookfield Properties
Washington, DC
02.2023 - 02.2024
- Conducted 40–50 property tours per week across multiple residential communities
- Helped maintain occupancy rates of 89%
- Responded to prospective resident inquiries via phone, email, and in person
- Managed leasing documentation and resident communications
- Built strong relationships with prospective residents through exceptional customer service
- Coordinated appointments and follow-up communications throughout the leasing process
Head Server
Foxy's Harbor Grille
St. Michaels, MD
05.2021 - 02.2024
- Oversaw a 12–15 table section daily while delivering exceptional customer service
- Maintained a positive and professional attitude to enhance guest experiences and encourage repeat business
- Collaborated effectively with a diverse team in a high-volume environment
- Ensured compliance with sanitation, safety, and alcohol service regulations
- Maintained knowledge of menu offerings, specials, and inventory availability
- Communicated customer orders, dietary restrictions, and special requests accurately to kitchen and bar staff
- Demonstrated strong multitasking, communication, and problem-solving skills under pressure
Education
High School Diploma -
St. Michaels Middle/High School
01.2020
Skills
- Customer Relations
- Administrative Support
- Calendar Management
- Data Entry
- Records Management
- Phone Etiquette
- Microsoft Office
- Google Workspace
- Conflict Resolution
- Vendor Coordination
- Microsoft Office Suite
- Microsoft Outlook
- Google Calendar
- Yardi
- RealPage
- DocuSign
- QuickBooks
- Microsoft Teams
- Zoom
HIGHLIGHTS
- Promoted from Leasing Consultant to Assistant Property Manager within one year
- Managed customer interactions in high-volume hospitality and residential environments
- Developed strong client retention and relationship-building skills through customer-facing roles
Timeline
Office Assistant
Chris Jordan Exteriors
04.2025 - Current
Assistant Property Manager
Brookfield Properties
02.2024 - 04.2025
Multi-Site Leasing Consultant
Brookfield Properties
02.2023 - 02.2024
Head Server
Foxy's Harbor Grille
05.2021 - 02.2024
High School Diploma -
St. Michaels Middle/High School