Nathan Smith
Havre De Grace
Summary
Motivated, friendly, dependable and customer focused individual with experience in fast-paced environment. Strong work ethic, positive attitude, and the ability to communicate effectively with people of all ages. Eager to contribute to a safe, welcoming, and professional environment while continuing to learn and grow.
Overview
3
3
years of professional experience
Work History
Online Order Fullfillment Associate
ShopRite
Forest Hill
02.2025 - 05.2026
- Assisted customers with online grocery orders and product inquiries.
- Managed inventory levels and organized stock in the warehouse.
- Processed online orders efficiently to ensure timely fulfillment.
- Collaborated with team members to enhance customer service experience.
- Maintained cleanliness and organization of work areas for safety compliance.
- Trained new associates on operational procedures and best practices.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Provided training and support for new employees joining the company's online grocery team.
Warehouse Assistant
Smith Manor Design
Forest Hill
06.2023 - 04.2025
- Supported daily operations of family-owned e-commerce home decor business by managing shipping and warehouse logistics, ensuring timely order fulfillment.
- Packaged, labeled and shipped orders efficiently to maintain customer deadlines and ensure satisfaction
- Upon receipt of materials shipments, replenish and organize/stack inventory shelves
- Maintain a clean, safe, organized environment
- Maintained strict guidelines to earn Star Seller badge month over month, promoting company visibility in search results and driving increased sales.
- Contributed to e-commerce company achieving over 9.7K in sales orders through effective order processing and inventory management.
- Learned hands-on valuable skills particularly in developing strong work ethics and operational knowledge.
- Operated within a family-owned e-commerce home decor business.
Education
High School -
Fallston High School
Fallston, MD05-2024
Some College (No Degree) - Business
Harford County Community College
Bel Air, MDSkills
- Shipping and Receiving
- Packaging
- Inventory
- Stocking
- Shelf stocking
- Time management
- Organization
- Team collaboration
- Customer engagement
- Adaptability to change
- Communication skills
- Staff training
- Lawnmower operation
- Decorative hedge trimming
Affiliations
- Regular fitness enthusiast and active member of Planet Fitness, with consistent commitment to health and wellness
- Enjoys spending time at local recreation centers, participating in recreational sports and fitness activities with friends.
- Values and active lifestyle and contributing to a positive community
Timeline
Online Order Fullfillment Associate
ShopRite
02.2025 - 05.2026
Warehouse Assistant
Smith Manor Design
06.2023 - 04.2025
High School -
Fallston High School
Some College (No Degree) - Business
Harford County Community College