Naty Ruiz
GERMANTOWN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Service Admin
Fitzgerald Hyundai
Rockville
03.2025 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Key Holder
T-Mobile
Columbia
01.2017 - 03.2025
- Managed daily store operations and maintained inventory accuracy.
- Assisted customers with product inquiries and technical support.
- Trained new employees on sales techniques and customer service standards.
- Monitored cash handling procedures to ensure compliance with policies.
- Oversaw store opening and closing procedures for security and efficiency.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Education
Springbrook High School
Silver Spring, MDSkills
- Customer service
- Inventory management
- Training and onboarding
- Cash handling
- Customer relationship management
- Organizational skills
Languages
Spanish
Native/ Bilingual
Timeline
Service Admin
Fitzgerald Hyundai
03.2025 - Current
Key Holder
T-Mobile
01.2017 - 03.2025
Springbrook High School