Navamon Sarakul
Germantown
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
4
4
years of professional experience
Work History
Imaging Services Coordinator
Adventist HealthCare
05.2024 - Current
- Coordinate biopsy and image-guided procedures in collaboration with radiologists and pathologists, ensuring efficient workflow and compliance with clinical standards.
- Schedule biopsy appointments and communicate preparation instructions, procedural details, and follow-up information to patients.
- Maintain accurate patient records, imaging studies, and pathology documentation using ABBADOX, RIS, MAGVIEW, and PACS systems.
- Track biopsy results and coordinate follow-up care with multidisciplinary oncology teams.
- Perform quality assurance checks, monitor supply inventory, and maintain audit records to support regulatory compliance.
- Prepare Tumor Board materials and assist physicians with case documentation and review.
- Provide patient-focused administrative support, including call management, insurance verification, payment processing, and required documentation.
- Provide PRN front-desk coverage as needed, supporting check-in, scheduling, and patient flow to ensure continuity of care.
- Entered data, generated reports, and produced tracking documents.
Patient Service Specialist
Adventist HealthCare
08.2023 - 05.2024
- Provided a professional and welcoming experience by greeting and checking in a high volume of patients daily.
- Scheduled, rescheduled, and coordinated follow-up for imaging appointments to support efficient patient care.
- Verified insurance eligibility, processed co-payments, and obtained prior authorizations for imaging services.
- Served as a liaison between patients, radiology staff, and providers to ensure clear communication and coordinated care.
- Maintained accurate, confidential patient records in compliance with HIPAA standards.
- Managed multi-line phones, triaged calls, and supported documentation through filing and scanning.
Chiropractic Assistant
Palmercare Chiropractic
12.2021 - 08.2023
- Provided front-office and patient support by greeting patients, verifying insurance coverage, and collecting co-payments.
- Managed patient check-in and check-out processes, ensuring accurate documentation and efficient daily operations.
- Answered and routed incoming calls, addressed patient inquiries, and communicated updates to providers as needed.
- Reviewed patient accounts and billing records using Eclipse and Platinum software to maintain accuracy.
- Resolved patient and provider concerns with a professional, solution-oriented approach.
- Trained and supported new employees during onboarding, reinforcing organizational policies and workflow expectations.
Education
Bachelor of Arts - Health Service Management
University of Maryland Global Campus
Hyattsville, MD10.2025
Associate of Arts - Community Health
Montgomery College
Rockville, MD08.2019
High School Diploma -
Richard Montgomery High School
Rockville, MD06-2014
Skills
- Problem-solving
- Recordkeeping
- Consulting
- Strategic planning
- Client coordination
- Data entry
Languages
English — Fluent
Full Professional
Thai — Fluent
Full Professional
Certificates
American Heart Association
Certified Basic Life Support (BLS)
Provider (CPR & AED)
Issued February 2025 · Valid through February 2027
Timeline
Imaging Services Coordinator
Adventist HealthCare
05.2024 - Current
Patient Service Specialist
Adventist HealthCare
08.2023 - 05.2024
Chiropractic Assistant
Palmercare Chiropractic
12.2021 - 08.2023
Associate of Arts - Community Health
Montgomery College
High School Diploma -
Richard Montgomery High School
Bachelor of Arts - Health Service Management
University of Maryland Global Campus