Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayeli Hernandez

Silver Spring

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Associate

Panera Bread
Silver Spring
09.2023 - Current
  • Provided customer service support for inquiries and complaints
  • Organized backroom areas to maintain a clean and organized work environment
  • Built relationships with customers by providing friendly customer service
  • Stocked shelves with merchandise and ensured product displays were neat and orderly
  • Assisted customers with selecting items and answering questions about products
  • Described merchandise and explained use, operation and care
  • Maintained records related to sales for store management
  • Greeted customers to determine wants or needs
  • Prepared merchandise for purchase or rental

Education

High School Diploma -

Wheaton High School
Silver Spring, MD
05-2025

Skills

  • Time Management
  • Issue Resolution
  • Flexible Schedule
  • Customer Relationship Management (CRM)
  • Oral communication
  • Client Engagement
  • Relationship Building
  • Customer Service
  • Multiple Priorities Management
  • Customer Engagement

Timeline

Associate

Panera Bread
09.2023 - Current

High School Diploma -

Wheaton High School
Nayeli Hernandez