Nayeli Hernandez
Baltimore
Summary
Dedicated Store Manager with proven strengths in customer service and team building. Expertise in food safety and cash handling contributes to efficient daily operations.
Overview
1
1
year of professional experience
Work History
Store Manager
Chipotle
Baltimore
03.2025 - Current
- Managed daily store operations, including opening, closing procedures, and cash handling, to maintain operational efficiency.
- Trained and developed team members to deliver high-quality customer service, contributing to positive guest experiences.
- Resolved customer complaints efficiently to ensure a positive dining experience.
- Supervised daily operations, ensuring compliance with food safety standards to enhance customer trust.
Education
High School Diploma -
Dundalk High
Dundalk, MD06-2026
Skills
- Store operations
- Customer service management
- Staff management
- Team building
- Store opening and closing
- Cash handling
- Food safety
- Time management
- Policies and procedures
- Conflict resolution
- Customer response
- Outstanding communication skills
- Reliable
- Policies and procedures
Languages
Spanish
Professional
Timeline
Store Manager
Chipotle
03.2025 - Current
High School Diploma -
Dundalk High