Summary
Work History
Education
Skills
Timeline
Generic

Nekine Hardy

Baltimore

Summary

Dynamic professional with a proven track record in youth mentoring and inventory management, demonstrated at Youth Works and Amazon. Excelled in building lasting client relationships and streamlining operations, achieving near-perfect inventory accuracy. Skilled in verbal and written communication and youth guidance, consistently meeting or exceeding targets through effective leadership and innovative strategies.

Work History

Youth Counselor

Youth Works
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
  • Created and implemented individualized plans for individual youth.
  • Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.

Sales Associate

Snipes
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Sales Manager

Hibbett Sporting Goods
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Warehouse Worker

Amazon
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.

Education

High School Diploma - Welding

Mergenthaler High School
Baltimore, MD
06.2023

Skills

  • Verbal and written communication
  • Self-care strategies
  • Tactful communication
  • Youth mentoring
  • Life skills training
  • Youth guidance

Timeline

Youth Counselor

Youth Works

Sales Associate

Snipes

Sales Manager

Hibbett Sporting Goods

Warehouse Worker

Amazon

High School Diploma - Welding

Mergenthaler High School

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Nekine Hardy