Nekyla Nkele-Mbai
Lanham
Summary
Dedicated and adaptable individual seeking opportunities to develop professionally and identify a long-term career path through hands-on experience. Proactive and reliable professional with experience in food service. Demonstrated ability to quickly learn new systems and processes.
Overview
4
4
years of professional experience
Work History
Food Service Cashier
Nandos Peri Peri
Lanham, MD
05.2023 - 12.2025
- Provided exceptional customer service to enhance dining experience
- Assisted with inventory management and stock replenishment
- Processed customer transactions efficiently using POS systems
- Supported and advocated for the company's new initiatives, including promotional deals and strategic changes
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Supported other departments as needed, demonstrating flexibility and strong teamwork capabilities.
Cashier
Taco Bell
Lanham, MD
06.2022 - 03.2023
- Ensured customers a great experience
- Supported and advocated for the company's new initiatives, including promotional deals and strategic changes
- Handled cash and managed register to maintain accurate financial records.
- Assisted customers with menu selections and addressed inquiries promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Provided support in training new cashiers on operational procedures and best practices.
Education
High School Diploma - Business
Prince George's Community College
Upper Marlboro, MD09.2027
High School Diploma -
Charles Herbert Flowers
Springdale Md08.2026
Skills
- Excellent customer service
- Reliability and punctuality
- Cleanliness standards
- Institutional foodservice
- Active listening
- Critical thinking
- Problem resolution
- Collaboration and teamwork
Timeline
Food Service Cashier
Nandos Peri Peri
05.2023 - 12.2025
Cashier
Taco Bell
06.2022 - 03.2023
High School Diploma - Business
Prince George's Community College
High School Diploma -
Charles Herbert Flowers