Summary
Work History
Education
Skills
Timeline
Generic

Nellie Windsor

Lusby

Summary

Dynamic professional with experience at Medstar St Mary's Hospice, excelling in patient care and administrative support. Proven ability in data interpretation and time management, enhancing team collaboration and operational efficiency. Recognized for training new staff and maintaining confidentiality, ensuring compliance with HIPAA regulations while delivering exceptional service.

Work History

GNA/Secretary

Medstar St Mary's Hospice
  • Assisted in daily patient care and support activities under supervision.
  • Maintained accurate patient records, ensuring compliance with care protocols.
  • Collaborated with healthcare team to enhance patient comfort and quality of life.
  • Trained new staff on patient care procedures and documentation standards effectively.
  • Documented patient progress thoroughly and accurately, maintaining confidentiality in compliance with HIPAA regulations.

Administrative Assistant

Asbury Solomons
  • Managed scheduling and calendar coordination for executive team, ensuring efficient time management.
  • Developed and maintained filing systems to enhance document retrieval and organization.
  • Assisted in preparing reports and presentations, improving communication of key information.
  • Coordinated internal meetings and events, facilitating effective collaboration among departments.
  • Streamlined office supply inventory processes, reducing costs through efficient resource management.
  • Supported onboarding process for new hires, enhancing integration into company culture and operations.
  • Implemented office procedures that improved workflow efficiency and reduced administrative errors.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Receptionist

Hair Priority
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Assisted in maintaining a clean and organized reception area to enhance client experience.
  • Handled multi-line phone systems, directing calls to appropriate staff members efficiently.

Education

High School Diploma -

Northern High
Owings, MD

Skills

  • Data interpretation
  • Competitive intelligence
  • Global network analysis
  • Willingness to learn
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

GNA/Secretary

Medstar St Mary's Hospice

Administrative Assistant

Asbury Solomons

Receptionist

Hair Priority

High School Diploma -

Northern High

Similar Profiles

CREATE PROFILE
Nellie Windsor