Nicholas Mahoney
Mechanicsville
Summary
Versatile and dedicated, with a proven track record at Milliamp Company for enhancing team productivity and safety through meticulous workspace organization and efficient task completion. Excelled in customer service at Taco Bell Restaurant, boosting client retention through empathetic conflict resolution. Skilled in hand and power tools, alongside exceptional teamwork and collaboration abilities, I bring adaptability and a commitment to excellence in every project.
Overview
1
1
year of professional experience
Work History
Helper
Milliamp Company
5755 Ted Bowling Rd Bryantown, MD 20617 United St
06.2024 - Current
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Used equipment properly to avoid workplace hazards or injuries.
Customer Service Representative
Taco Bell Restaurant
30343 Triangle Dr Charlotte Hall, MD 20622 United
06.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Helper
Beaver Dam Construction
2217 Adelina Road Prince Frederick Md 20678
01.2024 - 04.2024
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Loaded and unloaded construction materials to prepare for use in construction.
Education
None - None
Chopticon High School
25390 Colton Point Rd Morganza, MD 20660 United StSkills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
- Customer service
- Heavy lifting
- Flexible schedule
- Flexibility
- Punctual and reliable
- Adaptability and dependability
- Basic math
- Stress tolerance
- Safety procedures
- Materials handling
- Work site preparation
- Equipment maintenance
- Truck loading
- Tool retrieval
- System installation
- Product assembly
- Construction site cleanup
- Hand and power tools
- Loading and unloading
- Testing and troubleshooting
- Hand-eye coordination
- Material cutting
- Basic electrical knowledge
- Physical stamina
- Safe lifting techniques
Timeline
Helper
Milliamp Company
06.2024 - Current
Customer Service Representative
Taco Bell Restaurant
06.2024 - 01.2025
Helper
Beaver Dam Construction
01.2024 - 04.2024
None - None
Chopticon High School