Nicholas Stonesifer
Taneytown
Summary
Dynamic operations manager with a proven track record at Swain Supply INC, enhancing inventory management and boosting customer satisfaction through efficient order fulfillment. Skilled in training teams and implementing safety protocols, I bring a strong work ethic and decision-making abilities to drive operational excellence and foster a positive workplace culture.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
NS Cleaning Solutions
2022 - Current
- Managed daily cleaning operations to ensure high-quality service delivery.
- Trained and mentored new staff on cleaning protocols and safety procedures.
- Implemented efficient scheduling to optimize workforce productivity and resource allocation.
- Developed relationships with clients, addressing concerns to maintain satisfaction and retention.
- Analyzed customer feedback to identify areas for service improvement and implement changes.
- Streamlined inventory management processes for cleaning supplies and equipment.
Warehouse Manager
Swain Supply INC
2022 - 2024
- Oversaw daily warehouse operations to ensure efficiency and accuracy in inventory management.
- Developed and enforced safety protocols to minimize workplace hazards and enhance employee well-being.
- Implemented process improvements that streamlined order fulfillment and reduced lead times.
- Trained and mentored team members on best practices for handling materials and equipment use.
- Coordinated logistics for inbound and outbound shipments, ensuring timely delivery of products.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Education
High School Diploma - General Studies
Westminster High School
Westminster, MD06.1996
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Operations oversight
- Inventory management
- Operational reporting
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Equipment operation
- Accurate record keeping
- Safe driving practices
- Order picking and processing
- Safe driving
- GPS and route planning
- Delivery scheduling
- Shipping and packaging
Timeline
Owner/Operator
NS Cleaning Solutions
2022 - Current
Warehouse Manager
Swain Supply INC
2022 - 2024
High School Diploma - General Studies
Westminster High School