Nichole Cornell
Sparrows Point,MD
Summary
Experienced with overseeing front office operations, ensuring smooth and efficient service. Uses leadership and communication skills to foster a collaborative team environment. Knowledge of optimizing administrative processes and enhancing guest satisfaction.
Overview
5
5
years of professional experience
Work History
Additional Adult Assistant
Baltimore County Public School System
Baltimore, MD
08.2024 - Current
- Assisting teachers in developing and implementing lesson plans to enhance student engagement.
- Supporting classroom management by fostering a positive learning environment for diverse student needs.
- Collaborating with educators to track student progress and provide timely feedback on performance.
- Facilitating group activities that promoted teamwork and social skills among students.
- Following individualized education plans (IEP), reinforcing academic instruction, and implementing behavior intervention strategies to promote a safe and positive learning environment.
- Monitoring students progress, documenting behaviors and academic performance, and communicating regularly with teachers, special education staff, and administrators when appropriate.
- Supervise students during transitions, lunch, recess, and other school activities, ensuring their safety and individual needs are met.
Brand Operations Manager
Sagamore Spirit
Baltimore, MD
10.2021 - 10.2024
- Maintained accurate and orderly filing systems for both electronic and paper records, ensuring compliance and ease of retrieval.
- Managed high volumes of email and phone inquiries to ensure timely responses.
- Oversaw scheduling of appointments and facilitated changes to accommodate client needs.
- Implemented protocols for managing confidential business information to ensure compliance with privacy standards.
- Performed detailed scanning and copying of documents, followed by precise filing in designated categories.
- Analyzed documents and reports for completeness, pinpointing discrepancies to enhance data integrity and reliability.
- Managed record-keeping processes to uphold transparency and accountability in business accounts.
- Processed payments on account balances. Assisted in managing account balance payments. Supported payment processing for account balances.
- Performed data entry for sales and personal accounts. Assisted in maintaining accurate records for business accounts.
- Reviewed and finalized business documents for clients, ensuring accuracy and professionalism.
Education
High School Diploma -
Dundalk High School
Baltimore, MDSkills
- Appointment scheduling
- Records maintenance
- Multi-line telephone systems
- Customer service
- Basic bookkeeping
- Time management
- Organizational skills
- Attention to detail
- Excellent communication
Timeline
Additional Adult Assistant
Baltimore County Public School System
08.2024 - Current
Brand Operations Manager
Sagamore Spirit
10.2021 - 10.2024
High School Diploma -
Dundalk High School