Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Munoz

Rockville

Summary

Dynamic professional with a strong background in mentorship and patient care strategies, honed at Sheppard Pratt. Proven ability to customize educational materials and provide exceptional customer service. Skilled in EKG testing and case management, effectively supporting diverse needs while ensuring safety and compliance in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Monitor

The Adventure Park
Sandy Spring
07.2021 - Current
  • Assist guests with harness fittings and ensure safety gear is properly secured.
  • Guide participants through courses and provide instruction for a safe experience.
  • Perform physical assists and rescues when necessary to support guest safety.

GED Educator

Rockville Housing Enterprise
Rockville
03.2024 - 07.2025
  • Company Overview: YouthBuild Program
  • Deliver multi-subject lesson planning (Math, Language Arts, Social Studies, Science) for at risk youth ages 16-24.
  • Conduct case management and one on one tutoring to monitor and advance GED progress.
  • Customize educational materials to meet individual learning needs.
  • Collaborate with interdisciplinary teams to ensure holistic support.
  • YouthBuild Program

Wellness Specialist

Sheppard Pratt
Gaithersburg
05.2024 - 06.2025
  • Provide weekly one-on-one mentorship to MCPS students addressing emotional, mental, and social challenges.
  • Develop and implement personalized activities to support individual student goals.
  • Offer a safe, supportive environment for students to express themselves.
  • Plan and coordinate group activities within budget and timeline constraints.
  • Accurately documented individual and group counseling sessions using the eICM program, maintaining confidentiality and compliance with program standards.
  • Collaborated effectively with multidisciplinary team members including school therapists, case managers, and program managers to support and address the unique needs of each student.

EKG Technician

Adventist Healthcare
Rockville
06.2023 - 05.2024
  • Responded to rapid alerts and conducted EKG testing across multiple units (ICU, NICU, Cath Lab, L&D, etc.).
  • Supported patients in critical conditions, including infectious disease units.
  • Documented and processed EKG results for cardiology review.

Education

Bachelor of Arts - Psychology

University of Maryland, Baltimore County
Baltimore, MD
05.2024

Associate of Arts - General Studies STEM

Montgomery College
Rockville, MD
05.2018

Skills

  • EKG and PFT machines
  • Microsoft Office proficiency
  • Mentorship and support
  • Customer service excellence
  • Patient care strategies
  • Time management skills
  • Lesson and student management
  • Case management expertise

Languages

Spanish
Professional

Timeline

Wellness Specialist

Sheppard Pratt
05.2024 - 06.2025

GED Educator

Rockville Housing Enterprise
03.2024 - 07.2025

EKG Technician

Adventist Healthcare
06.2023 - 05.2024

Monitor

The Adventure Park
07.2021 - Current

Bachelor of Arts - Psychology

University of Maryland, Baltimore County

Associate of Arts - General Studies STEM

Montgomery College

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Nicole Munoz