Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nigel Epps

Cheltenham

Summary

Dynamic Cook Shift Leader with proven expertise at Bojangles' Famous Chicken 'n Biscuits, excelling in food preparation and customer engagement. Recognized for enhancing team productivity and maintaining high food quality standards while ensuring health and safety compliance. Adept at managing kitchen operations under pressure, fostering a collaborative environment.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cook Shift Leader

Bojangles' Famous Chicken 'n Biscuits
05.2024 - 10.2024
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
  • Maintained food safety and sanitation standards.
  • Monitored food quality and presentation to maintain high standards.
  • Adjusted recipes based on ingredient availability or customer request.

Cook Shift Leader

Popeyes Chicken
08.2023 - 04.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Placed orders to restock items before supplies ran out.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
  • Managed opening and closing shift kitchen tasks.

Grocery Stocker

Safeway
03.2023 - 08.2023
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Education

GED -

MeadowBrook
Chesterfield, VA
06-2016

Skills

  • Customer engagement
  • Collaborative team management
  • Food preparation methods
  • Efficient kitchen organization
  • Food storage
  • Food preparation
  • Health and safety compliance
  • Labor management

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Certified

Timeline

Cook Shift Leader

Bojangles' Famous Chicken 'n Biscuits
05.2024 - 10.2024

Cook Shift Leader

Popeyes Chicken
08.2023 - 04.2024

Grocery Stocker

Safeway
03.2023 - 08.2023

GED -

MeadowBrook

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