Nikia Thomas
Baltimore
Summary
Skilled Patient Care Technician with emergency department experience. Demonstrated ability to deliver accurate and timely patient care, including vital sign measurements, sample collection, and equipment operation. Strong communication skills for effective collaboration with medical staff. Notable impact on patient satisfaction demonstrated through positive feedback in previous roles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Union Memorial Hospital- Emergency Department
Baltimore
12.2017 - Current
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Helped create a safe environment by following infection control policies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted in training technicians, medical students or other staff members.
- Participated in continuing education opportunities related to patient care technician duties.
- Performed phlebotomy procedures to collect specimens for laboratory analysis.
- Responded quickly to emergency situations such as cardiac arrests or other life-threatening events.
- Assisted physicians during surgeries and other medical operations.
Environmental Services Housekeeper
Union Memorial Hospital
Baltimore
04.2011 - 11.2017
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
Education
Associate of Applied Science - General Studies
Baltimore City Community College
Baltimore, MD05-2023
High School Diploma -
Reginald F. Lewis
Baltimore, MD06-2004
Nursing - Nursing
The Community College of Baltimore County
Catonsville, MDSkills
- Vital signs monitoring
- Phlebotomy techniques
- Patient safety measures
- Infection prevention
- Patient documentation
- Emergency response protocols
Certification
- Certified Nursing Assistant (MBON) A00170530 exp 2/28/2026
- CPR/First Aid exp 12/09/2026
Affiliations
- PCT/RN Team Work Committee (Union Memorial Hospital)
- ED Patient Satisfaction Committee (Union Memorial Hospital)
- ED Code Committee ( Union Memorial Hospital)
- ED Workplace Violence Committee (Union Memorial Hospital)
- ED Patient Satisfaction Committee (Union Memorial Hospital)
References
References available upon request.
Timeline
Patient Care Technician
Union Memorial Hospital- Emergency Department
12.2017 - Current
Environmental Services Housekeeper
Union Memorial Hospital
04.2011 - 11.2017
Associate of Applied Science - General Studies
Baltimore City Community College
High School Diploma -
Reginald F. Lewis
Nursing - Nursing
The Community College of Baltimore County
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