Nikole Corruthers
Baltimore
Summary
Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
4
4
years of professional experience
Work History
Security Officer
Andy Frain
Baltimore
10.2023 - Current
- Manned entrance and exit posts and checked authorization for personnel and visitors.
- Monitored CCTV feeds of building and grounds.
- Responded to alarms and investigated disturbances.
- Responded promptly to alarms and emergencies, ensuring swift resolution.
- Collaborated with law enforcement during incidents requiring additional support.
- Prepared detailed reports on daily activities and incidents for management review.
- Provided assistance to guests and staff, maintaining a welcoming environment.
- Trained new security personnel on procedures and emergency protocols effectively.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Performed first aid and CPR when necessary during emergency situations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored CCTV systems to ensure safety and security of premises.
Server
Dunkin Donuts
Baltimore
01.2022 - 09.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Resolved customer concerns and handled requests with utmost professionalism.
- Communicated with other servers to facilitate guest service and task completion.
- Delivered exceptional customer service in a fast-paced environment.
Education
High School -
Western High School
Baltimore, MDSkills
- Food inspection
- Beverage Preparation
- Supply Restocking
- Incident reporting
- Access control
- Emergency response
- Team training
- Conflict resolution
- Attention to detail
- Problem solving
- Effective communication
- Report writing
- Surveillance
- Dispatch
- Relationship building and management
- Emergency evacuation procedures
- Physical fitness
- High level of integrity
- Security guard license
- CCTV surveillance
- Complex Problem-solving
- First aid and CPR certified
Languages
English, Fluent
Timeline
Security Officer
Andy Frain
10.2023 - Current
Server
Dunkin Donuts
01.2022 - 09.2024
High School -
Western High School