Nina C. Armstrong
Burtonsville
Summary
IT Program Manager and Federal IT Specialist with 10+ years of experience leading large-scale IT, cybersecurity, and network modernization initiatives across IRS and DoD. Proven success in acquisition planning, contract oversight, and stakeholder coordination for complex, multi-vendor environments. Adept at translating mission and technical requirements into executable plans, optimizing cost, and improving service delivery across Identity & Access Management (IAM), cloud, and enterprise network programs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Specialist (Policy & Planning) / Assistant Project Manager, Identity & Access Management (IAM)
Internal Revenue Service (IRS)
01.2023 - Current
- Support IAM Domain project management and acquisition planning for FY24–FY25 Inflation Reduction Act (IRA) efforts, providing proactive technical monitoring and administrative oversight of contractor performance, cost, schedule, and deliverable quality.
- Gather and consolidate requirements from stakeholders and SMEs to prepare for upcoming contract actions (re-competes, follow-ons), ensuring alignment with mission, technical, and security needs.
- Assist Project Managers with development and review of acquisition documentation (e.g., statements of work, requirements, and related artifacts) in accordance with Federal Acquisition Regulation (FAR) Part 11 to support timely solicitations and awards.
- Contributed to successful execution of FY25 contract acquisitions with a reported ~95% delivery and completion rate.
- Partnered with the IAM SharePoint Site Content Administrator to redesign the Budget & Contracts SharePoint page into a “one-stop shop” for managers, improving visibility into budget, contracts, and travel information and streamlining access to key resources.
Program Analyst
Defense Information Systems Agency (DISA)
01.2011 - 01.2023
- Supported multiple enterprise IT, network, and cyber programs including 4th Estate Optimization (4ENO), Defense Enclave Services (DES), DISANet, Joint Regional Security Stack (JRSS), Cyber Services Division, and Policy & Compliance/Knowledge Management.
- Served as Contracting Officer Representative (COR) for the 4ENO PMO, developing task and delivery orders for Defense Enterprise Office Solution (DEOS) services and collaborating with DEOS PMO, GSA, and the 4ENO Program Manager to migrate Defense Agencies and Field Activities (DAFAs) to DoDNet and DEOS SaaS platforms.
- Processed and awarded multiple DEOS-related delivery orders for DoDNet and non-DoDNet users, enabling early adoption of the DEOS Blanket Purchase Agreement (BPA) and achieving an estimated 10% cost savings for DISA and mission partners.
- Led or supported preparation and execution of hardware/software acquisition packages for DES and DoDNet build-out, contributing to successful execution of approximately $7M in IT procurements.
- Conducted deep-dive cost analysis on Microsoft products and Microsoft Defender for Endpoint (MDE) server licenses, supporting the DoD HBSS divestment plan and informing leadership decisions on endpoint security modernization.
- Processed and procured audio conference licenses under the JELA III contract vehicle, replacing the Enterprise Audio Conferencing capability and improving remote communication during the COVID-19 pandemic.
- Supported transfer and management of Microsoft Project and Visio license entitlements from the JELA PMO to the 4ENO PMO portfolio, enabling centralized management and renewal of standard software for DoDNet and DISANet users.
- Provided customer service to DISA and DAFA end users by reviewing and processing standard and non-standard software requests in the ITSM+ Software Asset Module, ensuring compliance with licensing and configuration standards.
- Advised the DISA Emerging Technology Directorate on software license documentation and resource workflows for UiPath Robotic Process Automation (RPA), supporting automation efforts aligned with DISA’s strategic “Drive Force Readiness Through Innovation” line of effort.
- Appointed member of the DoDNet Change Advisory Board (CAB), assessing significant changes to the production IT environment for impact, capacity, complexity, and resource requirements.
- Served as Operations Project Lead and Alternate COR for Comply to Connect (C2C) operations, planning and managing operational projects, monitoring contractor performance, and preparing acquisition packages for C2C and integrated tools (e.g., ACAS, HBSS) to meet current and future requirements.
- Coordinated DISANet and 4th Estate site surveys for migration to DoDNet, focusing on JRSS migration, network infrastructure life-cycle replacement, WLAN, and future project considerations.
- Supported JRSS PMO by preparing acquisition packages (PWS/SOWs, MRRs, EPLs, IGCEs, acquisition plans, Section 508 checklists, justifications, commitment letters), and assisting with budget and spend plan development and obligation tracking.
- Processed Plans of Action & Milestones (POA&Ms) within the Information Assurance Vulnerability Management (IAVM) process and contributed as a member of an ATO Tiger Team to strengthen cyber security posture and standardize security assessment processes.
- Supported policy and knowledge management efforts by analyzing IT management policy topics, managing records and organizational file plans in accordance with agency record schedules, and ensuring proper disposition and transfer of records to Federal Records Centers and NARA.
- Held collateral roles including Records Liaison, Space Coordinator, Emergency Response Flag Bearer, and committee member on the AFCEA-Operations Center Planning and Execution Committee, coordinating with internal and external stakeholders for major events.
Education
Professional Development Program -
Bachelor of Science (B.S.) - Homeland Security, Minor in Criminal Justice
University of Maryland Global Campus (UMGC)
Adelphi, MD05.2017
Certification
- Knowledge Management Certification – International Knowledge Management Institute
- Certified Contracting Officer’s Representative (COR), DISA
AWARDS
Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Armed Forces Reserve Medal w/ “M” Device, Army Service Ribbon
ADDITIONAL EXPERIENCE
- United States Army Reserve – Rockville, MD
- Military Police Officer / Sergeant (E-5) | 2000 – 2007
- Served as Military Police Officer, including mobilizations under Operation Noble Eagle (Fort Jackson, SC) and deployment to Guantanamo Bay, Cuba, ensuring safety and security of personnel and detainees.
- Led Immediate Reaction Force (IRF)/Cell Extraction Team at Camp Delta; completed Military Police Academy and 31E Corrections Specialist conversion course.
Timeline
IT Specialist (Policy & Planning) / Assistant Project Manager, Identity & Access Management (IAM)
Internal Revenue Service (IRS)
01.2023 - Current
Program Analyst
Defense Information Systems Agency (DISA)
01.2011 - 01.2023
Bachelor of Science (B.S.) - Homeland Security, Minor in Criminal Justice
University of Maryland Global Campus (UMGC)