Nina Hillen
Oakland,MD
Summary
Dynamic and detail-oriented professional with a Bachelor’s degree in Homeland Security and a proven track record in administrative support, customer service, and team coordination. Expertise in recordkeeping, scheduling, document preparation, and effective client communication enhances operational efficiency. Recognized for reliability, professionalism, and adaptability in fast-paced environments, consistently delivering high-quality results. Eager to leverage skills in a challenging role that fosters growth and makes a meaningful impact within the organization.
Overview
10
10
years of professional experience
Work History
Instructional Assistant
Board of Education
Oakland, MD
11.2024 - Current
- Maintained accurate records for attendance, performance, and behavior.
- Assisted with scheduling and coordination of activities and meetings.
- Communicated effectively with staff, students, and families.
- Supported instructors with administrative and organizational tasks.
Dog Trainer / Administrative Support
MSA Security
Winchester, VA
03.2022 - 11.2024
- Maintained detailed records and coordinated schedules for training programs.
- Provided hands-on support to teams while managing multiple responsibilities.
- Collaborated with supervisors and clients to achieve objectives.
Server / Customer Service Representative
Uno Pizzeria & Grill
Oakland, MD
04.2016 - 03.2024
- Delivered high-quality service in a fast-paced environment.
- Assisted with scheduling, opening/closing duties, and recordkeeping.
- Communicated professionally with customers and team members.
Education
Bachelor of Science - Homeland Security
Liberty University
Lynchburg, VA01.2025
High School Diploma -
Southern High School
Oakland, MD06.2018
Skills
- Administrative support
- Time management coordination
- Microsoft Office Suite: Word, Excel, Outlook
- Customer Service & Client Communication
- Multitasking & Time Management
- Team Collaboration & Support
- Problem-Solving & Adaptability
- Confidentiality & Professionalism
- Strong organizational and communication abilities
- Proficient with general office equipment
- Adaptable and able to handle multiple priorities
- Reliable and professional work ethic
Timeline
Instructional Assistant
Board of Education
11.2024 - Current
Dog Trainer / Administrative Support
MSA Security
03.2022 - 11.2024
Server / Customer Service Representative
Uno Pizzeria & Grill
04.2016 - 03.2024
Bachelor of Science - Homeland Security
Liberty University
High School Diploma -
Southern High School