Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Experiance
References
Timeline
Generic

Niqulis Williams

Waldorf

Summary

Dynamic professional with a proven track record at Navy Federal, excelling in financial products and customer service. Recognized for outstanding performance, I effectively work with team members to ensure regulatory compliance while enhancing operational efficiency. Skilled in time management and effective communication, I thrive in fast-paced environments, driving results and fostering collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MSR III

Navy Federal
Waldorf
04.2023 - Current
  • Assist members and prospective members with a comprehensive range of financial products and services, including deposit accounts (checking, savings, certificates, IRAs, trusts, estate accounts), consumer loans, and credit/debit card services.
  • Execute moderately complex platform banking functions in accordance with regulatory and organizational standards.
  • Support and train junior team members to enhance service quality and operational efficiency.
  • Recognized with the Cobb Award for outstanding performance within the first year of service.
  • Ability to complete assigned task and duties including but not limited to collaterals, forums, and branch operational needs.

Sales Associate

Level-Up Games
Glen Burnie
06.2022 - 04.2023
  • Operated point-of-sale systems to process transactions accurately and efficiently while delivering exceptional customer service.
  • Planned, coordinated, and facilitated in-store gaming events, attracting and engaging large groups of customers.
  • Assembled product displays to enhance merchandising and drive sales.

Flight Attendant

American Airlines
Philadelphia
01.2022 - 06.2022
  • Ensured compliance with FAA safety regulations by monitoring cabin conditions and enforcing in-flight safety protocols.
  • Acted as a liaison between the flight deck and cabin crew to support efficient communication and coordination.
  • Conducted safety demonstrations and provided clear instructions on emergency procedures and equipment to ensure passenger preparedness.

TSA Agent

Transportation Security Administration (TSA)
Phoenix
12.2019 - 01.2022
  • Collaborated with fellow screening personnel to identify and respond to potential security threats in real time.
  • Maintained a high standard of customer service while conducting security screenings in a fast-paced, regulated environment.
  • Performed advanced screening procedures, including pat-downs and handheld scanner searches, when anomolies were detected by automated systems.

Education

High School Diploma -

Edmond North High School
Oklahoma City, OK
05.2018

Skills

  • Financial products
  • Customer service
  • Regulatory compliance
  • Team building
  • Time management
  • Effective communication

Certification

  • Culinary Arts
  • Small Business Management and Entrepreneurship

Accomplishments

  • Cobb Award
  • Strategy Guiding Principles Award

Affiliations

Reading

Drawing

Entertaining Friends and Family

Experiance

Additional experience available upon request

References

References available upon request.

Timeline

MSR III

Navy Federal
04.2023 - Current

Sales Associate

Level-Up Games
06.2022 - 04.2023

Flight Attendant

American Airlines
01.2022 - 06.2022

TSA Agent

Transportation Security Administration (TSA)
12.2019 - 01.2022

High School Diploma -

Edmond North High School

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Niqulis Williams