Niyale Edwards
Upper Marlboro,MD
Summary
Licensed esthetician professional with 6 years of experience, specializing in beauty, skincare, and wellness. Niyale Edwards blends clinical knowledge with a passion for aesthetics, offering transformative client care through personalized skincare treatments and lash enhancements. Dedicated to empowering clients by enhancing natural beauty, she seeks to join a dynamic spa or medspa to further her skills and contribute to client satisfaction.
Overview
5
5
years of professional experience
Work History
Eyelash Extension Technician
NiyOnTheSets LLC
09.2021 - Current
- Maintain strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Increased salon revenue by offering a variety of eyelash extension styles and techniques.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Handles scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Educates clients on proper maintenance techniques for their extensions, resulting in fewer issues or complaints.
- Provides exceptional customer service, leading to an increase in repeat customers and positive reviews.
Wax Specialist
European Wax Center
05.2023 - 11.2026
- Executed precise waxing techniques, achieving high client satisfaction ratings and significantly enhancing service quality.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards and enhancing the overall client experience.
- Monitored client feedback to identify service improvement areas, leading to measurable enhancements in treatment offerings.
- Worked closely with team members to optimize scheduling, ensuring efficient service delivery and reduced wait times.
- Conducted thorough sanitation protocols, maintaining a pristine environment that upheld health standards and enhanced client confidence.
Service Guest Associate
European Wax Center
01.2025 - 05.2025
- Delivered exceptional guest experiences by swiftly addressing inquiries, leading to noticeable increases in customer satisfaction ratings.
- Enhanced appointment scheduling processes, reducing wait times and boosting customer retention through efficient service delivery.
- Cultivated a welcoming atmosphere, encouraging repeat visits and strengthening client relationships through personalized interactions.
- Maintained accurate records of client preferences and feedback, ensuring tailored services that led to measurable improvements in satisfaction.
Student Esthetician
Temple Annapolis
08.2024 - 05.2025
- Gained hands-on experience in various facial treatments, enhancing clients' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Demonstrated exceptional time management skills by consistently completing treatments within the allotted timeframe without compromising client experience.
Education
No Degree - Esthetics
The Temple: Paul Mitchell
Annapolis, MD05.2025
Associate of Arts - Education
Prince George's Community College
Largo, MD05.2022
Bachelor of Science - Nursing
Chamberlain University
Online11.2025
Skills
- Customer service
- Attention to detail
- Communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Time management
- Customized Facials
- Product Recommendation
- Waxing
- Brow Shaping
- Sanitation
- POS Systems
- Client Booking
- Medical Terminology
- File Management
- Data Entry
- Office Equipment Operation
- Medical Office Experience
- HIPPA
- Microsoft Office
- Microsoft Word
- Upselling
- Eyelash treatments
- Lash lift and tint
- Continuing education
ADDITIONAL INFORMATION
- Continuing Education
- Participated in continuing education workshops to stay current on industry trends, techniques, and product innovations.
Timeline
Service Guest Associate
European Wax Center
01.2025 - 05.2025
Student Esthetician
Temple Annapolis
08.2024 - 05.2025
Wax Specialist
European Wax Center
05.2023 - 11.2026
Eyelash Extension Technician
NiyOnTheSets LLC
09.2021 - Current
Bachelor of Science - Nursing
Chamberlain University
No Degree - Esthetics
The Temple: Paul Mitchell
Associate of Arts - Education
Prince George's Community College