Dedicated customer service professional with strong communication and multitasking skills. Known for delivering exceptional service and maintaining attention to detail, ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Wawa
Frederick, MD
05.2023 - 08.2025
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in training new team members on operational procedures and customer engagement techniques.
Collaborated with team members to ensure smooth store operations during peak hours.
Maintained cleanliness and organization of workspaces, enhancing overall customer experience.
Seasonal Worker
Banana Republic Factory Store
Clarksburg, MD
08.2022 - 12.2022
Assisted in maintaining store organization and cleanliness to enhance customer shopping experience.
Supported inventory management by restocking merchandise and conducting stock counts.
Collaborated with team members to optimize store layout for improved product visibility.
Engaged with customers to provide product knowledge and resolve inquiries effectively.
Food Service Worker
ZiPani Cafe Bistro
Frederick, MD
06.2022 - 08.2022
Prepared and served food items following health and safety standards.
Maintained cleanliness of kitchen and dining areas, ensuring compliance with sanitation regulations.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to streamline food preparation processes for efficiency.
Team Member
Chick-fil-A
Frederick, MD
08.2021 - 05.2022
Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
Collaborated with team members to maintain efficient workflow during peak hours, enhancing overall operational efficiency.
Trained new staff on company policies and procedures, fostering a positive work culture and promoting teamwork.
Maintained cleanliness and organization of work areas to comply with health and safety standards consistently.